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Nighthawk Mesh Wifi 6 Router MR60 Dropping Satellite Connections
I bought an MR60 system from Costco last June. It was worked fine up until the last couple of weeks. Recently its begun dropping connections to the Satellites. There is no way that I can find to...
Just purchased this about a week ago. For the first couple of days, was having the same issue as everyone else here, but since assigning the satellites static IPs, it has been rock solid. The other thing I did (as a result of having issues with my Sonos) was changed the wireless channels for both 5gHz and 2.4gHz, based on what the Wifi analytics (in the app) told me were the best channels to use. I doubt changing the channels did anything, but assigning the static IPs sure seemed to help (as suggested by another user). Just wanted to post this, to confirm what others had suggested.
Nikotttin wrote:
Apologies I had some issues logging in onto the website. Took me multiple tryoutsâŠ
Size: 1400 sqft
About 35ft between router and the broken satellite (horizontal direction, 1 floor up)< move this one MS closer to the MR? Swap MS locations as well.
About 24ft vertical to the second floor where we have the working satellite
Channel is auto for 2.4ghz and 44 for 5ghz
Only 2 wifi neighbors that I can see. Looking at a wifi analysis, my bands are not interfering
The MR60 has already a dedicated IP. The support team made me do that đ I added another reservation for the second satellite.
Of note I found a mismatch in IPs between 2 devices (MacBook and iPad). One was connected to 1 satellite, the other with the same IP to the other satellite.
Following your advice:
I changed the 2.4 ghz channel to 1
I updated the firmware from 1.0.6.110 to 116âŠ
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Now after a few weeks of use:
1) wifi is rock solid for a few days
2) as soon as the ISP changes the IP to the router, some mismatches happen between the main and satellites (construction in my village). This is evidenced by a satellite without access and the main with access to the internet. <What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
3) The last ISP issue was about 1.5 weeks. As ever I had to switch down the main and the satellites, restart the main and let it do its thing for 2 minutes, the. Run around my house turning on the satellites, then waiting for about 5 min and then all is good.
I have the issue since update of the sattelites to V1.0.6.16.
I've also made some other changes like re-adjusting QoS bandwith that shouldn't have an impact.
Sometimes it droppes a sattelite after one day. Today it dropped all 3 sattelites 30min after hard reset.
I have servers running that need internet access. The instability has reached unacceptable levels.
I'm so fed up that I will hardwire everything (which means construction works). I can't even sell the MR60 mesh system with good conscience.
Netgear has really messed up the SW develpment- and verification setup of this product.
Netgear should get it's priorities right. When admins are very unhappy with their consumer equipment at home it will have an impact on their enterprise decisions.
I've also made some other changes like re-adjusting QoS bandwith that shouldn't have an impact.
Sometimes it droppes a sattelite after one day. Today it dropped all 3 sattelites 30min after hard reset.
I have servers running that need internet access. The instability has reached unacceptable levels.
I'm so fed up that I will hardwire everything (which means construction works). I can't even sell the MR60 mesh system with good conscience.
Netgear has really messed up the SW develpment- and verification setup of this product.
Netgear should get it's priorities right. When admins are very unhappy with their consumer equipment at home it will have an impact on their enterprise decisions.
Please contact NG support and let them know what your experiencing.
Chilli71 wrote:
I have the issue since update of the sattelites to V1.0.6.16.
I've also made some other changes like re-adjusting QoS bandwith that shouldn't have an impact.
Sometimes it droppes a sattelite after one day. Today it dropped all 3 sattelites 30min after hard reset.
I have servers running that need internet access. The instability has reached unacceptable levels.
I'm so fed up that I will hardwire everything (which means construction works). I can't even sell the MR60 mesh system with good conscience.
Netgear has really messed up the SW develpment- and verification setup of this product.
Netgear should get it's priorities right. When admins are very unhappy with their consumer equipment at home it will have an impact on their enterprise decisions.