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Forum Discussion
bjhoag
Apr 15, 2020Star
Nighthawk Mesh Wifi 6 Router MR60 losing connection to 2.4 devices
I have a Nighthawk Mesh MR60 with the Satelite. About once a day, it loses connection to all the 2.4 devices on my network. It remains connected to the 5.0 devices. I have to reboot the router and...
bjhoag
Apr 17, 2020Star
I have enabled traffic meter. I will let you know if I see another issue or not within the next day or two.
bjhoag
Apr 18, 2020Star
It didn't fix the problem. Just happened again. Still dropping the 2.4 devices. Reboot the router and they come back.
- Cochrane484Apr 19, 2020InitiateHaving the same issue from time to time. Really annoying. Have tried everything including an RMA.
- Christian_RApr 23, 2020NETGEAR Employee Retired
Hello Community,
May you try reverting to the previous firmware version and reporting back with your findings.
https://kb.netgear.com/000061732/MR60-MS60-Firmware-Version-1-0-2-76
Christian
- bjhoagApr 23, 2020Star
I have reverted to the older firmware. I will respond with results in a day or two
- bjhoagApr 24, 2020Star
I checked again a day later and the firmware was back to the new version. It must have auto updated.
- teafortodayApr 25, 2020Tutor
Just updated the router firmware to the older version, but not the satellite. See if there is any problem and tell you in the day 1 or 2.
- teafortodayApr 30, 2020TutorUsed the router with older firmwre version in these days. I found out the connection problem is mainly on LG G6 smartphone. The wifi discconects frequently but doesn't connect back to the wifi successfully each time it tries to reconnect. Of course the wifi signql strength is excellent.
When the LG G6 smartphone disconnects, it shows "saved" in the status. When it tries to reconnect, it usually gets back to "saved" , and tries to reconnect again and again until it connects successfully. Sooner it connects to the network, it will discoonect soon.
For the other smartphones, it seems the connection is rather stable during these days.I didn't see the disconnection that frequently.
*LG G6 is the leftmost phone in the photo