Nighthawk Router settingqs

[Clamp]

How can I get the router to 2.4Ghz for a particular piece of equipment? It's presently set to 5 GHz I think. 

[plemans]

what router to you have? 

what actual issue are you having thats causing this need? 

[Clamp]

We have a Nighthawk Mesh Wifi Rounter MR60

I just purchased a product that requires the 2.5 Mhrz and the product won't connect.

Thanks

[plemans]

With the MR60,there isn't a disabling the 5ghz. 

Just make sure your phone/tablet is on 2.4ghz during setup and whatever device you're trying to connect should work fine. 

[Clamp]

Do you mean the Nighthawk app set to 2.5 ghz or is there another setting on my phone ? Thanks so much.

[plemans]

Some phones/devices have an option to prefer a certain band. Worth a shot to see if yours does.

Not sure (because I don't have one) of the ability to turn down the broadcast power but on some systems you can do that. You turn down broadcast power on the 5ghz and then disconnect/reconnect a phone and it stands a higher chance of connecting to the 2.4ghz. Then you simply setup your device and turn the broadcast power back up. 

[rikeh-santiago]

On the MR60 Mesh router with the firmware version v1.1.6.124 you can customize 2,4Ghz and 5Ghz network separately. You can do this by going to Advance Tab > Advance Setup > Customize Wifi Network.