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QoS

scoggnito
Aspirant

QoS

I have the MR60 Mesh router with 2 MS60 satellites. My issue is with QoS.

 

I have it enabled, but when I select a device in the list to change the priority, it will open up a different device. Even when I do change the priority, it will remain on whatever setting it was previously on. This seems to be some sort of dynamic QoS function and I'm wondering if I disabled automatic updates to the "performance optimization database" if this will allow me to change priorities manually?

 

I have performed the typical troubleshooting; different browsers, clear cache, etc., but nothing seems to work. Firmware is up-to-date. I may just disable QoS all together.

 

Anyone else experience this issue? Support was no help either. Thanks in advance.

Message 1 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

Hello scoggnito,

 

Has support been able to follow up on your case? What firmware version is your system currently on? 

 

Christian 

Message 2 of 8
scoggnito
Aspirant

Re: QoS

Thanks for the response.

I chatted with support, but they provided no real help. Just the same troubleshooting I had already performed.

Firmware is v1.0.6.110
Message 3 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

Hi scoggnito,

 

May you send me a private message with your email address and case number(s).


Thanks,

Christian 

Message 4 of 8
NoobNoob
Initiate

Re: QoS

I'm Having the same issue everytime I click on a specific device it loads another device, i've contacted support but no help from them running Firmware Version V1.0.6.110_2.0.49 on Nighthawk mesh wifi router (MS60)

Message 5 of 8
Christian_R
NETGEAR Employee Retired

Re: QoS

NoobNoob,

 

I would recommend reverting to the firmware version below as we pulled firmware v1.0.6.110. 

 

https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102

 

Christian 

Message 6 of 8
Skyfox88
Aspirant

Re: QoS

My firmware is V1.0.6.116_2.0.54 and I have the same issue, please help.

Message 7 of 8
FURRYe38
Guru

Re: QoS

Have you tired reverting FW versions as previously mentioned? 

https://kb.netgear.com/000062202/MR60-MS60-Firmware-Version-1-0-6-102


@Skyfox88 wrote:

My firmware is V1.0.6.116_2.0.54 and I have the same issue, please help.


 

Message 8 of 8
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