So this is the community support forum where members of the public help out for free.
We're willing to help you but would need details.
1. router you have?
2. firmware on it?
3. modem/gateway its connedted to?
4. a detailed description of the problem. the more details, the better we are able to help you.
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.