Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Nighthawk Mesh WiFi

Welcome to the Nighthawk Mesh Community

Advanced Whole Home WiFi Click to Buy Nighthawk Mesh WiFi 6




All I have to say. Is that Netgear support is the worst I’ve had to deal with. In the last 30 years. When they tell you they’re escalating the issue. They just close the ticket and forget about you. Very professional people.
Message 1 of 3

Re: Support

So this is the community support forum where members of the public help out for free. 

We're willing to help you but would need details. 

1. router you have? 

2. firmware on it? 

3. modem/gateway its connedted to?

4. a detailed description of the problem. the more details, the better we are able to help you. 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 3

Re: Support

I know. Thanks. Just had to vent. And I got them on the chat this morning about the closing the tickets without escalating them. And she tells me to call. Instead of sorry sir. I will do that right now. … sorry. Still venting… lol.
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1 kudo
  • 2 in conversation

Orbi WiFi 7