URGENT! MR60 Power Supply Fail - Making LOUD buzzing / hissing sound. Still under hardware warranty

[SunLion]

Hi,

The power adapter to my MR60 is failing. It's making a terrible LOUD hissing/buzzing sound - plugged directly into the wall. Have tried other outlets in house, same problem.

This feels very unsafe, and it seems it may catch fire at any moment. This is not right, my other satellite is silent and not HOT like this one.

My products are under warranty still, I need a power supply replacement sent for the MR60 - ASAP!

[FURRYe38]

Make contact with NG support:

https://my.netgear.com/support/contact.aspx

[SunLion]

Hi @FURRYe38 , thanks for your quick response. Unfortunately, the way Netgear has structured their support gives me the only option to post on this forum.

[FURRYe38]

I would reach out to a forum moderator and see if they can help you:

@DarrenM @KevinLiT 

[SunLion]

@FURRYe38 Amazing, thanks so much for the suggestion. I'll PM them now. Appreciate it!

[FURRYe38]

Send them your information and they should be able to go from there. 

[wcalifas]

That sound coming from your power supply is most likely a capacitor going bad. Most of the time they don't catch fire, as it keeps going bad your router will have issues like slowing down your internet to disconnecting you until you replace the power supply.

[plemans]

I'd disconnect that power supply pretty quickly. It might be going bad and might not cause a fire but when it comes to that, better safe than sorry. 

Check your satellites as they might use a matching power supply that you can use to manage the router until you can get in contact with support/moderator to get help getting it replaced.