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Forum Discussion
Updated to FW 1.1.6.122. Satellites now report no connected devices, and more issues. WTF?
Netgear MK63 system. FW just updated to 1.1.6.122. Sorry for my frustration but this mesh system is the biggest POS I've ever encountered. I updated the firmware because my Roku android app wou...
Rolling back is a short term solution while we wait for FW to be fixed. FW fixes do NOT happen over night and can take months. So best option is to roll back to what had worked before.
Otherwise, users can make contact with NG support and open a support ticket:
https://my.netgear.com/support/contact.aspx
This is beyond forum help and there is nothing else forum help and information can do to fix this.
Good Luck.
Same issue here... Couple comments.
1. I've had nothing but issues with updates for the last year. This release is the same...
2. Why in the hell would I have to do a full factory reset (and to what FW version) to fix this problem
3. Why was the firmware update hastily rolled out in the first place
4. Where in the hell is my remote management, oh yeah, it was sneakily removed by Netgear over the holidays.
So... I can't remotely fix this, I can't login, and I have to factory reset my network to fix this. Yeah, this is the poorest example of device support and firmware versioning of any device I have ever worked with. POS!
justinpyle wrote:
Same issue here... Couple comments.
1. I've had nothing but issues with updates for the last year. This release is the same...
See this:
2. Why in the hell would I have to do a full factory reset (and to what FW version) to fix this problem. Valid troubleshooting step to make sure odd configurations or lingering prior FW code is removed.
3. Why was the firmware update hastily rolled out in the first place - We don't know this so don't ask.4. Where in the hell is my remote management, oh yeah, it was sneakily removed by Netgear over the holidays.
We believe for security reasons NG has been removing the web page based remote management features. Any remote management is now handled by limited use of the Nighthawk mobile application now. This is happening across all product lines. https://kb.netgear.com/000062097/Remote-Management-is-now-Anywhere-Access-in-the-Nighthawk-and-Orbi-apps
So... I can't remotely fix this, I can't login, and I have to factory reset my network to fix this. Yeah, this is the poorest example of device support and firmware versioning of any device I have ever worked with. POS!
I recommend reverting back to v116 on the MS first then MR lastly. Make contact with NG support if you continue to see problems. We've attempted to make NG aware of the issue seen with v122 so they know about this.
Good Luck.