Forum Discussion

Initiate

Dec 28, 2020

Solved

Can't Update EX2700 Firmware Firmware Version: V1.0.1.52 TO 1.01.58

I have tried several times to update the router firmware using the Netgear app (Check for update; but the update keeps failing. Downloaded the file, then when I tried to upload the update file I get ...

plemans
Dec 29, 2020
after you downloaded it, did you extract it?

https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender

plemans

Guru - Experienced User

Dec 29, 2020

after you downloaded it, did you extract it?

https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender

EdNetPR
Initiate
Dec 30, 2020
plemans wrote:
after you downloaded it, did you extract it?

https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender

No. That was the problem; completely missed step #7. Thanks a lot for your help.
- plemans
  Guru - Experienced User
  Dec 31, 2020
  Glad you got it working!