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Forum Discussion
colinb100
Feb 28, 2018Aspirant
ex2700 will not pick up IP or connect via mywifiext
This device cannot be accessed using cable or wifi, via mywifiext. It is on my router but not in the DGHP table, so has no IP address. No device light is displayed. It has been factory reset a few t...
jvasanth1984
Feb 28, 2018Virtuoso
Hi colinb100,
When you reset and attempt to reconfigure it, does it give you the page for setup? If your device cannot connect to it wireless, try to connect wired and check if that helps.
- colinb100Feb 28, 2018Aspirant
Thanks for your reply. I do not get to a configuration page whether I use wifi or fixed ethernet cable. I get a default page which tells you what to do depending on OS. So for me its windows. I am using a laptop, which worked fine doing the same thing on another extender elsewhere in the house.
- jvasanth1984Feb 28, 2018Virtuoso
Hi colinb100,
Did you tried assigning static IP and checked if you can access it? Let me know if you need assistance in setting up static IP.
- colinb100Mar 01, 2018Aspirant
Hi. Thanks for the suggestion. Just to make things more complicated... looking at the device table it turns out that the device I have and the MAC address on the back of it are not the same. SO... I can now see that it has an IP address... though the device light does not come on... and despite repeated resets I cannot get to the devices configuration in order to change the settings on it. SO same problem though at least I now know it is talking to the Router. Any other ideas?