3 Months Free Plex pass promotion code -

[peteralvmo]

when clicking on - click here

i get "Invalid serial number" se copy of page line below

To get 3 Months Free Plex pass promotion code click here Invalid serial number

[ElaineM · Accepted solution]

Hi Peter,

Our engineering is working on a fix right now.

It will take them a week or two to complete it.

If after 2 weeks you still do not have the code, please let me know. 

Regards,

Elaine

[ElaineM]

Welcome to the community, @peteralvmo

What's the firmware version installed on your router? 

Do you have Internet access?

Did you try restarting the router? 

[peteralvmo]

What's the firmware version installed on your router?

Nighthawk X10 R9000    Router Firmware Version V1.0.1.36 
Do you have Internet access?

Yes 250MB/s
Did you try restarting the router? 

Yes several times since i boughy it in mid january

my X10 is configured and runs Plex since day 1 with my Plex account as well as backup to Amazon Cloud

Logout

[ElaineM]

Let me check this with our engineering team.

[peteralvmo]

whats the status of your research

would you like me to share my screen during an skype call?

/Peter

[ElaineM · Accepted solution]

Hi Peter,

Our engineering is working on a fix right now.

It will take them a week or two to complete it.

If after 2 weeks you still do not have the code, please let me know. 

Regards,

Elaine

[Marito]

I get a similar error for the 6 months promotion code for amazon cloud storage. I get this:

Start your six-month free trial using the promotion code at checkout.
Get your promotion code here. Any other error

[ElaineM]

@Marito Do you have the latest firmware installed? Kindly post a screenshot. 

[Marito]

@ElaineM, I have the latest firmware (V1.0.0.68). Please see below:

[ElaineM]

@Marito Can you try to click on the promotion code once again?

[Marito]

It works now. Looks like I didn't have the latest firmware (I downloaded it from the Netgear website, it doesn't download from the GUI for reason). Thanks for the help.

[ElaineM]

That's great! Thank you for the update.