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5G issues - SSID disappears/No connectivity - Random
Hello,
After the last firmware update, I am having issues with 5G (Router Firmware Version V1.0.2.60), while 2G is working just fine. The SSID is either disappearing or available with no internet connection. Again 2G is working fine. All devices on 5G disconnect and reconnect after a brief amount of down time. This happens several times a day. Very annoying. Thoughts, comments or suggestions? Best, Derek
Re: 5G issues - SSID disappears/No connectivity - Random
There are problems with both versions 1.0.2.58 and 1.0.2.60 with respect to 5 GHz dropouts and periodic high latency. There are several threads on this forum regarding these issues. These particular problems are not found in v 1.0.2.52. My recommendation is to drop back to 1.0.2.52, use the reset button to go back to factory default, and then configure the router manually. There are also some long standing problems with v 1.0.2.52 related to QoS and changing device names, but basic functionality is solid.
Re: 5G issues - SSID disappears/No connectivity - Random
There are problems with both versions 1.0.2.58 and 1.0.2.60 with respect to 5 GHz dropouts and periodic high latency. There are several threads on this forum regarding these issues. These particular problems are not found in v 1.0.2.52. My recommendation is to drop back to 1.0.2.52, use the reset button to go back to factory default, and then configure the router manually. There are also some long standing problems with v 1.0.2.52 related to QoS and changing device names, but basic functionality is solid.
Re: 5G issues - SSID disappears/No connectivity - Random
Thanks for the quick response. I saw similar posts, but the solutions were all over the place. I will give this a shot even though it will be a bit of work re-configuring. Best,Derek
There are problems with both versions 1.0.2.58 and 1.0.2.60 with respect to 5 GHz dropouts and periodic high latency. There are several threads on this forum regarding these issues. These particular problems are not found in v 1.0.2.52. My recommendation is to drop back to 1.0.2.52, use the reset button to go back to factory default, and then configure the router manually. There are also some long standing problems with v 1.0.2.52 related to QoS and changing device names, but basic functionality is solid.
Welcome to the family of Netgear firmware not working as advertised and no fix in site. CRAP!!! firmware and has been.!!!
NG == No Good unfortunately. Go else where to a different vendor if you can.
There are problems with both versions 1.0.2.58 and 1.0.2.60 with respect to 5 GHz dropouts and periodic high latency.
Some users certainly see those problems. I don't.
The reset idea is certainly worth trying even with the current firmware.
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
Re: 5G issues - SSID disappears/No connectivity - Random
@techmasterflash wrote: I was afraid you were going to say that 😞
Always does. It is a knee jerk boilerplate response from someone whose sole role in life is to hang around here complaining about Netgear, even when they have nothing useful to contribute to the conversation.
Tiresome.
The R7800 is a sound router that has had some firmware issues. (That seems to be common for all routers whoever makes them.) But being one of Netgear's more popular devices (check the Amazon reviews) it gets regular updates.
