Since initial install, I've never been able to get the 5Ghz wifi up. It doesn't show in any of my devices no matter what channel I choose. See pic attached...
V1.3.0.8_1.0.93 firmware, I've tried re-flashing, rebooting, etc.
Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
The "Channel" value ("<?>") looks bad. Anything interesting in the (more detailed) ADVANCED > Setup > Wireless Setup or ADVANCED > Advanced Setup > Wireless Settings pages?
> V1.3.0.8_1.0.93 firmware, I've tried re-flashing, rebooting, etc.
After "re-flashing" (which could mean many things), did you restore saved settings (which might be scrambled), or manually reconfigure everything (safer)?
If the latest firmware version can't be made to work, then I'd try one (or more) of the "Previous Versions".
This happened trying to connect a couple of security cameras that required 5g be disiabled since they only worked on 2.4. Not sure if this caused the issue but after tinkering around in advanced settings, all was enabled for 5g but nothing could connect. Turns out, the name and password had been changed to the same as the 2.4 settings. Wonder how... To get 5g on devices again, just changed the name and password back to what it was for 5g.
This happened trying to connect a couple of security cameras that required 5g be disiabled since they only worked on 2.4.
Security cameras usually go for 2.4 GHz because it is fast enough and has a longer range than 5GHz. But there is no reason why the cameras should demand that you disable 5 GHz. They can't see 5 GHz and won't try to connect.
So whoever told you to disable 2.4 GHz was peddling what is technically known as b*ll*cks. If that instruction came from the makers, I'd treat its advice, and perhaps its products, with caution.
Flashed with old firmware, changed the passwords, turned on and off smart connect, nothing worked. Any other ideas? I guess I could try a reset to factory defaults.
Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Looks different from neatgear router ac1900 but it looks like you have no name for either, plus, check your channel for 5g. You may also try toggling the 5g ssid broadcast and applying a couple times. Had success when coming back to the settings and found 'enable' was not checked. Checked box and applied, wait a few seconds and see if it sticks but, it seems like assigning a separate name to 2.4 and 5g may help.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
So I did a completely factory reset, and check this out...attached is a picture of what the 5Ghz looks like now. How odd is that symbol by the channel?
Even stranger - when I wired in to the newly reset router, the defaul SSID of the 5Ghz wifi is the same SSID that shows up on my laptop as my ethernet-connected network: netgear28-5G.
It's odd, but similar oddities have been reported here in the past.
> [...] I did a completely factory reset, [...]
Did you reconfigure the thing manually, or did you try to restore saved settings? If the settings are scrambled (which the invalid characters would suggest), then restoring old settings could restore old problems.
