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5g wifi but no internet

datyperry96
Follower

5g wifi but no internet

I have a tri-band R8300 router. Out of nowhere my 5g will connect to the wifi but no internet. I have tried rebooting the router. Unplugging and plugging it in after ten minutes. I went on my phone forgot the network and reconnected. And I updated the router. The only thing that is red on my router is the 3 slot.
In case anyone ask I have a SB8200 modem.
Message 1 of 3

Re: 5g wifi but no internet


@datyperry96 wrote:
Out of nowhere my 5g will connect to the wifi but no internet.

You get some sort of error message on some device or other?

 



The only thing that is red on my router is the 3 slot.


Which one is that? The only LEDs on the front that do "red" (amber) are power and Internet. If either of those is amber, you have a problem. A dead router or no Internet.

 

What about the 5 GHz wifi LED?

 

Tried pressing the wifi LED button?

 

 

 

 

Message 2 of 3
plemans
Guru

Re: 5g wifi but no internet

Is anything else plugged into the sb8200? it has more than 1 ethernet port but the vast majority of isp's only allow 1 device to be connected to it. 

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