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Hello, I was wondering if anyone can give me some information on a problem I am having with the router. My nighthawk 7800 updated to the latest firmware and after that is when things stop working. I was stil having internet connection but some of my services like mlb were not working so i rebooted the router. After the rebot I lost all connections. I tried login on to the gui through my computer and it would not go. I have done a factory reset and when I plug in a computer to the router my computer gets a self assigned IP but no default gateway. I tried login on from both a mac and a pc, but there is still no luck trying to get on the router interface. any infor would be helpful. thanks
Ok so after a few days on tinkering I finally got it to work. Heres what I did was
held reset button for 2 minutes
powered router off wait till 10 seconds and continue holding the reset for a minutet then release.
after that did not work i held the reset button and unplugged the router in and out about 10 times. that did not work as far as having the router assign an ip address to my computer or show the default gateway.
My next steps were to assign a manual ip address
ip-192.168.1.10
subnet-255.255.255.0
gateway-192.168.1.1
After i tried pinging the ip address and was getting a timeout error, I did a reboot of the router and I got a blinking light and i was able to ping the ip address. I downloaded a TFTP client (http://www.mactechnologies.com/index.php?page=downloads#tftpclient) and I was able to manually download the lastest firmware and upload it through the client, after about a minute all the lights on the router came back on and the router was finally reset allowing me to access the gui interface.
Thanks for all your inputs I did not want to be down a 200 dollar router after only 1 year of having it.
Maybe the modem/router combination has got itself confused. As well as the factory reset, it can also help to restart the whole network in the right order.
I have seen several reports of similar problems with firmware version 1.0.2.46 where a reboot or a power cycle causes the R7800 to return to the factory default settings. I am running version 1.0.2.44, and it does not suffer from this particular problem, although all the releases subsequent to 1.0.2.38 suffer from several other bugs.
The model is the R7800 nighthawk xs4 ac2600. I’ve tried all that. When I try to do the reset holding the reset for 5 seconds nothing flashes I’ve tried it for 30 seconds and nothing flashes. I can’t access the interface through the default ip or routerlogin.net. Can a firmware be flashed to the modem without using an Ethernet cable perhaps through usb?
Ok so after a few days on tinkering I finally got it to work. Heres what I did was
held reset button for 2 minutes
powered router off wait till 10 seconds and continue holding the reset for a minutet then release.
after that did not work i held the reset button and unplugged the router in and out about 10 times. that did not work as far as having the router assign an ip address to my computer or show the default gateway.
My next steps were to assign a manual ip address
ip-192.168.1.10
subnet-255.255.255.0
gateway-192.168.1.1
After i tried pinging the ip address and was getting a timeout error, I did a reboot of the router and I got a blinking light and i was able to ping the ip address. I downloaded a TFTP client (http://www.mactechnologies.com/index.php?page=downloads#tftpclient) and I was able to manually download the lastest firmware and upload it through the client, after about a minute all the lights on the router came back on and the router was finally reset allowing me to access the gui interface.
Thanks for all your inputs I did not want to be down a 200 dollar router after only 1 year of having it.
