Orbi WiFi 7 RBE973
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AC 2400 No Wifi

Kevinskogg
Initiate

AC 2400 No Wifi

My 2400 quit broadcasting WiFi yesterday.  It is set up to an Xifinity cable modem and was working with no issue.  I lost internet connection from Xfinity sometime the night before.  I have tried rebooting, powering off, reconnecting cable, different CAT5, different ports, and maybe a few more with no success.  Obviously, I can't connect through the WiF on the mobile app, however I can with the Remote conection.

 

The WiFi network was initially recognizable by the devices in the house but without connection.  However, this is no longer the case.   

Model: AC2400|Nighthawk AC2400 Smart WiFi Router
Message 1 of 4

Accepted Solutions
plemans
Guru

Re: AC 2400 No Wifi

did you try pushing the wifi on/off button for 2 seconds? 

Did you try factory resetting? 

Does the wired connection still work?

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Message 2 of 4

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plemans
Guru

Re: AC 2400 No Wifi

did you try pushing the wifi on/off button for 2 seconds? 

Did you try factory resetting? 

Does the wired connection still work?

Message 2 of 4
Kevinskogg
Initiate

Re: AC 2400 No Wifi

It was #1.

 

Thank you, sorry for being stupid.

Message 3 of 4
plemans
Guru

Re: AC 2400 No Wifi

LOL no worries. its not stupid. Its just a first step we've all missed/done before. You wouldn't believe how many times my kids have shut off the wifi. 

Message 4 of 4
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