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HP Microserver not connecting to new router AC1900
I have a HP microserver. t connects it through my router to my computer. I have recently bought a AC1900 but I cannot access my microserver. How can I connect my microserver to my computer through my router?
Re: HP Microserver not connecting to new router AC1900
> I have a HP microserver.
Does it have a model number? Is it running some operating system?
> I have recently bought a AC1900 [...]
"AC1900" is a speed, not a model number. Ever helpful, Netgear product packaging emphasizes speeds like "ACxxxx", but that's not the model identifier. Look at the product label.
> Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Is that accurate? Firmware version?
> [...] but I cannot access my microserver.
Whan you do what, exactly? "cannot" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations. "access" is no better.
> [...] How can I connect my microserver to my computer through my > router?
Ethernet cables? What, exactly, does "connect" mean to you? What, exactly, would you like to do?
Re: HP Microserver not connecting to new router AC1900
> I have a HP microserver.
Does it have a model number? Is it running some operating system?
> I have recently bought a AC1900 [...]
"AC1900" is a speed, not a model number. Ever helpful, Netgear product packaging emphasizes speeds like "ACxxxx", but that's not the model identifier. Look at the product label.
> Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Is that accurate? Firmware version?
> [...] but I cannot access my microserver.
Whan you do what, exactly? "cannot" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations. "access" is no better.
> [...] How can I connect my microserver to my computer through my > router?
Ethernet cables? What, exactly, does "connect" mean to you? What, exactly, would you like to do?
Re: HP Microserver not connecting to new router AC1900
That SERVER has an Ethernet Port which I assume you connected to the router.
Now all you need do is SHARE that Server, just like any other PC. So what PC do you have and what OS is it running? Windows 10? You'll need to enable SMB1 to see a share. Probably need to set up the server to allow access by devices on your LAN as well. If you want External access, that has to be set up as well.
Please explain what you've tried and what isn't working? Do you see the server on the router as a connected device on the LAN map?
Re: HP Microserver not connecting to new router AC1900
My operating system is Windows 7. I had an old router which was connected to my microserver. Everything was working fine. I upgraded my router to a AC1900 R7000 and now the router will not connect to my microserver. When I go to my router I cannot see my microserver as being listed as a device. Can you help?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Re: HP Microserver not connecting to new router AC1900
> My operating system is Windows 7. [...]
What's the OS on your (unspecified) "my microserver"?
> [...] I had an old router which was connected to my microserver. > Everything was working fine.
What was the IP address of your (unspecified) "my microserver" then? If you configured your (unspecified) "my microserver" with a static IP address compatible with your (unspecified) "an old router", and it's now incompatible with your R7000, then that could explain much.
> [...] When I go to my router I cannot see my microserver as being > listed as a device. [...]
When you do _what_? Are you looking at a "BASIC > Attached Devices" report, or what?
> [...] I upgraded my router to a AC1900 R7000 and now the router will > not connect to my microserver. [...]
With my weak psychic powers, I have no idea how your (unspecified) "my microserver" is connected to the R7000, if the LED indicators on the R7000 and/or your (unspecified) "my microserver" indicate a good physical link, or how you configured the network interface on your (unspecified) "my microserver".
Re: HP Microserver not connecting to new router AC1900
@antinode, did something go wrong with the forum s/w? You have 3 identical answers at 3 different times(1 marked as Solution so maybe the s/w duplicates it)?
@Barryt100, did you mark one of his an answer, yet I don't see one? What is the 'spoiler' that shows nothing?
Re: HP Microserver not connecting to new router AC1900
I am confused. I was just replying to the questions asked. I still cannot connect to my microserver. Can anyone help please. I will repeat myself again. I had a WNDR3700v4 router which was connected to my microserver. everything was working fine. Then my router stopped working so I purchased a AC1900 R7000 and now it will not connect to my HP Microserver. I assume that it is the router that is the problem. Again can anyone please help me
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Re: HP Microserver not connecting to new router AC1900
> [...] I still cannot connect to my microserver. [...]
I still don't know what that means to you. "connect" how? What, exactly, are you trying to do? What, exactly, did you do? What, exactly, happened when you did it?
> [...] Then my router stopped working [...]
Or something else did.
> [...] so I purchased a AC1900 R7000 and now it will not connect to my > HP Microserver.
"will not connect" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. As usual, showing actual actions with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations. Still.
Is this "not connected" a wired "not connected" or a wireless "not connected"? The R7000 web-browser interface offers an "Attached Devices" report? What's in yours?
> [...] I assume that it is the router that is the problem.
I am confused. I was just replying to the questions asked. I still cannot connect to my microserver. Can anyone help please. I will repeat myself again. I had a WNDR3700v4 router which was connected to my microserver. everything was working fine. Then my router stopped working so I purchased a AC1900 R7000 and now it will not connect to my HP Microserver. I assume that it is the router that is the problem. Again can anyone please help me
Yes, you are confused...
A router is basically PASSIVE. It sits there waiting for TCP/IP packets and then responds. It doesn't 'connect' to anything unless 'asked'. So your wording is 'backwards'. Your Server can't connect to the router.
So if you understand that, let us go on and try and figure out why?
Do you have ANYTHING else that has connected to the router? Yes, the router is working fine. No, the router 'could' be a problem IF you have other devices that CAN connect to the router.
So I need to ask these questions:
What is the IP Address of the Router? You can find this many ways, such as in a Browser opened to the router or on a Windows PC issuing IPCONFIG /ALL in a COMMAND PROMPT and looking at the GATEWAY IP ADDRESS.
What WAS the IP Address of the OLD WNDR3700v4 router? Don't know? Could point to a problem here if you do.
How was the HP Server set up?
How IS the HP Server connected to the Router?
Does the HP Server require a STATIC IP Address? If so, what is it?
Answers to ALL those questions above will greatly help solving the problem.
My best guess? Your new router has a different IP Address on the LAN than the old router (192.168.1.1 vs. 192.168.0.1) AND coupled with that the HP Server needs a fixed IP address in the range of the OLD router (which is different from the new router).
Re: HP Microserver not connecting to new router AC1900
True the server would have to had its own ip address for it to work in the past on the network could connect the server to a computer and do a ipconfig to see the servers address. Then set the address up as a private address so the router could see it.
True the server would have to had its own ip address for it to work in the past on the network could connect the server to a computer and do a ipconfig to see the servers address. Then set the address up as a private address so the router could see it.
Yes, but if the old router had a different Gateway IP Address the Server used and IP Address in that net it isn't that easy. The easy way would be to change the Router's IP Address to be one that the Server requires. This assumes the OP had NO way to access the Server unless it was on a LAN?
The default IP Address for the WNDR3700 is 192.168.1.1 which should be the same for the R7000. However the original router could have a different IP Address because if it did, it should not work out of the box without changing the R7000 to a matching IP Address.
Of course there could be other reason the OP 'forgot' about? He could have a reserved IP Address for the Server, but didn't set up the R7000 to do that? In that case he's trying to go to 192.168.1.x but the server isn't there. If on Windows, a NET VIEW might show where it was?
A lot of useful info has NOT been provided yet, so all we can do is 'guess'?
Re: HP Microserver not connecting to new router AC1900
When I say "connect" I mean that the microserver - will not log on - join - couple - link - bridge - show up on my computer- I cannot see the microserver on my computer. I cannot look on my computer and see my microserver. Before I would look on my computer and see my microserver and access the data. Now I see nothing and I cannot gain access to my data. I have a microserver that I cannot use. What settings can I put on the router so I can use my microserver?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Re: HP Microserver not connecting to new router AC1900
I'll try one more time.
> When I say "connect" I mean that the microserver - will not log on - > join - couple - link - bridge - show up on my computer [...]
How, exactly, do you expect "that the microserver" would "log on [...] my computer"? Why is this not nonsense?
> [...] I cannot see the microserver on my computer.
> [...] I cannot look on my computer and see my microserver.
Where, exactly, are you looking for it? Which part of the following was unclear?
> Whan you do what, exactly? "cannot" is not a useful problem > description. It does not say what you did. It does not say what > happened when you did it. As usual, showing actual actions with their > actual results (error messages, LED indicators, ...) can be more helpful > than vague descriptions or interpretations. "access" is no better.
Are you talking about Remote Desktop, or some kind of file sharing, or a web server, or what?
> [...] Now I see nothing and I cannot gain access to my data.
Where, exactly, are you looking when you "see nothing"?
> [...] I have a microserver that I cannot use. [...]
I may know how you feel. I keep reading utterly information-free problem reports, so, with my weak psychic powers, I can't see anything you're doing, or what happens when you do it. Repeatedly saying that you're unhappy about something is not, by itself, helpful in any way.
> [...] What settings can I put on the router so I can use my > microserver?
USE IT HOW? Is there any hope of getting any answers to any of the specific questions which have already been asked? My guess is that the router settings are fine, and you're looking at a Windows problem of some kind, but you seem hopelessly unable to describe what you're doing, or what happens when you do it.
As an unmotivated guess, I could imagine that when you changed routers, a Windows system might see the new connection as a "new" network, so that it might think that it's at your local coffee shop instead of on a "Private" network, and that could inhibit some kinds of file sharing. But that's a guess based on NO USEFUL INFORMATION.
Re: HP Microserver not connecting to new router AC1900
OK, I am a bit confused. My WNDR3700x4 had an ip address of 192.168.15.1 and my AX1900 R7000 has an ip address of 192.168.1.1 so do you think I should change the AC1900 R7000 to 192.168.15.1? Will that allow the microserver to talk to my Computer? If yes where do I go to change my Ip address?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Re: HP Microserver not connecting to new router AC1900
OK, I am a bit confused. My WNDR3700x4 had an ip address of 192.168.15.1 and my AX1900 R7000 has an ip address of 192.168.1.1 so do you think I should change the AC1900 R7000 to 192.168.15.1? Will that allow the microserver to talk to my Computer? If yes where do I go to change my Ip address?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
OK, I am a bit confused. My WNDR3700x4 had an ip address of 192.168.15.1 and my AX1900 R7000 has an ip address of 192.168.1.1 so do you think I should change the AC1900 R7000 to 192.168.15.1? Will that allow the microserver to talk to my Computer? If yes where do I go to change my Ip address?
YES if it REALLY was at that IP Address. That is QUITE unusual for a router that is connected to a modem directly? Was the old router set to AP mode possibly?
Anyway, you have 2 different SUBNETS. They can't talk to each other.
Connect to the router with a Browser. On the top ADVANCED tab, on the side tab SETUP, LAN SETUP, you'll see the IP Address of 192.168.1.1, change that. All devices attached will lose connection probably. They ALL will need to be rebooted after the router finishes rebooting. If any other device is no set to have an IP Address in the 192.168.1.x range it too will need to be changed to match the new address.
MAKE SURE you have a WIRED PC to do this too. Just in case something goes wrong, it will be able to connect to the router and return the IP Address to 192.168.1.1 in case this shouldn't work. It might not IF you have the router in AP mode.
Re: HP Microserver not connecting to new router AC1900
> My WNDR3700x4 had an ip address of 192.168.15.1 and my AX1900 R7000 has > an ip address of 192.168.1.1 so do you think I should change the AC1900 > R7000 to 192.168.15.1?
That would make some sense.
> Will that allow the microserver to talk to my Computer?
It might. That would depend on how your "the microserver" is configured.
> If yes where do I go to change my Ip address?
How should the non-psychics in your audience know?
> > I have a HP microserver. > > Does it have a model number? Is it running some operating system?
> What's the OS on your (unspecified) "my microserver"?
Still waiting for some useful information.
> Also would my microserer have an ip addrees entered into its programming > so it only sees 192.168.15.1?
I don't know what that means, but it sounds like nonsense.
Re: HP Microserver not connecting to new router AC1900
Thank you - Thank you - Thank you. I went into the setup for my router and changed the ip address to 192.168.15.1 (thank you for the directions) and guess what - everything is working fine. My computer is talking to my micrserver and I can now access my data. again thank you - thank you -thank you.
Model: R7000P|Nighthawk AC2300 Smart WiFi Router with MU-MIMO
Re: HP Microserver not connecting to new router AC1900
Hi Guys sorry I'm back again but I am having problems with my router. Since I changed to 192.168.15.1 I cannot log into genie. It asks for a passwork in 192.168.1.1 but when I type in "password" it rejects it then asks me for a 192.168.15.1 password. when I type in "password" it rejects that as well. I have tried every password that I know but it rejects them all. After a period of time I get a screen asking for a router serial number. when I put that in I get another screen asking me to answer some questions. when I answer the questions I hit "enter'' but nothing happens. It just freezes. I have gone through the same process a number of times but it freezes when I try to pass the question stage. So I cannot get into genie. The reason I want to get into Genie is because my router is running terribly slowly. I ran OOkla speed test and got a download speed of .12 and an upload speed of .12 Can anyone help please?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Re: HP Microserver not connecting to new router AC1900
What EXACTLY is your NETWORK TOPOLOGY at this point?
What is the modem modem and number and it owned by your or the ISP (even if rented from them)?
What does the modem connect to?
Router is R7000 correct? Is that connected to the modem and which PORT is the cable to the modem connected via?
What is the color of ALL the modem lights?
On a WINDOWS computer, press the Windows Key and R at the SAME TIME:
ENTER IPCONFIG /ALL
What is the GATEWAY IP ADDRESS?
ENTER NET VIEW and COPY and PASTE the results into the REPLY here.
Can you REACH the Server?
IF SO, can you see its settings?
What is its IP Address?
ENTER NBTSTAT -A 192.168.15.1 and copy and paste the output in the reply.
ENTER NBTSTAT -A 192.168.1.1 and copy and paste the output in the reply.
What BROWSER are you using?
Can you try ANOTHER BROWSER?
Did you enter ROUTERLOGIN.NET or 192.168.15.1 into the URL Location of the browser?
What IS the IP Address of the Server and is STATIC or RESERVED?
If you DISCONNECT the Server from the LAN, can you log into the server?
Without ALL the above info my best guess would be to RESET the router completely and start over with the settings. However, if you CAN get to the Server settings, I'd reset that to be on the 192.168.1.1 LAN before doing the RESET. It is really hard to tell with very limited information and no experience with that server what is going on? Somehow I think you've got some misconfiguration between the server and LAN, possibly a setting within the server?
Hi Guys sorry I'm back again but I am having problems with my router. Since I changed to 192.168.15.1 I cannot log into genie. It asks for a passwork in 192.168.1.1 but when I type in "password" it rejects it then asks me for a 192.168.15.1 password. when I type in "password" it rejects that as well. I have tried every password that I know but it rejects them all. After a period of time I get a screen asking for a router serial number. when I put that in I get another screen asking me to answer some questions. when I answer the questions I hit "enter'' but nothing happens. It just freezes. I have gone through the same process a number of times but it freezes when I try to pass the question stage. So I cannot get into genie. The reason I want to get into Genie is because my router is running terribly slowly. I ran OOkla speed test and got a download speed of .12 and an upload speed of .12 Can anyone help please?
Have never used the genie, but would guess it has a configuration option for router IP address. Always find "tools" like it more grief then good for my liking.
What happens if you point a browser to the router's IP address? That is how I do all my router management.
