NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HPsauce
Oct 02, 2020Initiate
AC2400 Speed Issue
In the past couple of weeks My AC2400 hasn't been maintaining the speed that my ISP provides, I should be getting 1 GB up and down but I consistently only ever get 550 or under. I have done trouble shooting to narrow it down to the router and went through the process of setting up QOS which only slowed the speed down more. Any information on how to fix this issue would be great.
Thanks
QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work.
How are you testing? wired? wireless?
What website?
What modem/gateway are you connecting to/
What firmware is on the router?
make sure access control, qos, traffic monitoring, and parental controls are disabled.
3 Replies
- plemansGuru - Experienced User
QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work.
How are you testing? wired? wireless?
What website?
What modem/gateway are you connecting to/
What firmware is on the router?
make sure access control, qos, traffic monitoring, and parental controls are disabled.