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HPsauce's avatar
HPsauce
Initiate
Oct 02, 2020
Solved

AC2400 Speed Issue

In the past couple of weeks My AC2400 hasn't been maintaining the speed that my ISP provides, I should be getting 1 GB up and down but I consistently only ever get 550 or under. I have done trouble shooting to narrow it down to the router and went through the process of setting up QOS which only slowed the speed down more. Any information on how to fix this issue would be great.

Thanks

  • QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work. 

    How are you testing? wired? wireless? 

    What website? 

    What modem/gateway are you connecting to/ 

    What firmware is on the router? 

     

    make sure access control, qos, traffic monitoring, and parental controls are disabled. 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work. 

    How are you testing? wired? wireless? 

    What website? 

    What modem/gateway are you connecting to/ 

    What firmware is on the router? 

     

    make sure access control, qos, traffic monitoring, and parental controls are disabled. 

    • HPsauce's avatar
      HPsauce
      Initiate

      Didn't have those setting off, That worked for me.

      Thanks!