Orbi WiFi 7 RBE973
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AC2400 Speed Issue

HPsauce
Initiate

AC2400 Speed Issue

In the past couple of weeks My AC2400 hasn't been maintaining the speed that my ISP provides, I should be getting 1 GB up and down but I consistently only ever get 550 or under. I have done trouble shooting to narrow it down to the router and went through the process of setting up QOS which only slowed the speed down more. Any information on how to fix this issue would be great.

Thanks

Model: AC2400|Nighthawk AC2400 Smart WiFi Router
Message 1 of 4

Accepted Solutions
plemans
Guru

Re: AC2400 Speed Issue

QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work. 

How are you testing? wired? wireless? 

What website? 

What modem/gateway are you connecting to/ 

What firmware is on the router? 

 

make sure access control, qos, traffic monitoring, and parental controls are disabled. 

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Message 2 of 4

All Replies
plemans
Guru

Re: AC2400 Speed Issue

QoS isn't recommended at speeds greater than 250mbps. Some have found that occasionally they can manually set their bandwidth speed through qos and it'll work. It doesn't always work. 

How are you testing? wired? wireless? 

What website? 

What modem/gateway are you connecting to/ 

What firmware is on the router? 

 

make sure access control, qos, traffic monitoring, and parental controls are disabled. 

Message 2 of 4
HPsauce
Initiate

Re: AC2400 Speed Issue

Didn't have those setting off, That worked for me.

Thanks!

Message 3 of 4
plemans
Guru

Re: AC2400 Speed Issue

Glad to hear it worked!

Message 4 of 4
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