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Re: AC3200, R8000 does not support "dev tun"

ssriram1978
Aspirant

AC3200, R8000 does not support "dev tun"

I am trying to use openVPN client in my iOS device to connect to my AC3200 router.

AC3200 does not support "dev tun" option in the ovpn setting.

I am unable to login to my VPN from iOS device.

However, I had AC1900 (R7000) which supported "dev tun" option in the ovpn setting.

I sold off my AC1900 and upgraded to AC3200 but it looks like I need to fall back to AC1900 because AC3200 does not "dev tun" option.

When are you planning to support "dev tun" option in AC3200?

 

Thanks,
Sriram

 

Model: R7900|Nighthawk X6 AC3000 Tri-Band WiFi Router
Message 1 of 8

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: AC3200, R8000 does not support "dev tun"

@ssriram1978 Can you you confirm if the latest firmware fixes it? 

 

R8000 Firmware Version 1.0.3.46

ElaineM
NETGEAR Community Team

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Message 6 of 8

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FURRYe38
Guru

Re: AC3200, R8000 does not support "dev tun"

I'd contact either phone support about this or send a message to Elaine, one of the forum moderators about this. Good Luck.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 8
ElaineM
NETGEAR Employee Retired

Re: AC3200, R8000 does not support "dev tun"

Let me make a follow-up on this. 

ElaineM
NETGEAR Community Team
Message 3 of 8
FURRYe38
Guru

Re: AC3200, R8000 does not support "dev tun"

Thank you Elaine.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 8
ssriram1978
Aspirant

Re: AC3200, R8000 does not support "dev tun"

Thank You.

 

Here is the client debug log and it clearly points out the failure reason.

 

2017-04-26 10:52:46 SSL Handshake: TLSv1.0/TLS-DHE-RSA-WITH-3DES-EDE-CBC-SHA
2017-04-26 10:52:46 Session is ACTIVE
2017-04-26 10:52:46 EVENT: GET_CONFIG
2017-04-26 10:52:46 Sending PUSH_REQUEST to server...
2017-04-26 10:52:46 NET Internet:ReachableViaWWAN/WR t------
2017-04-26 10:52:46 OPTIONS:
0 [route] [192.168.0.1] [255.255.255.0]
1 [route-delay] [5]
2 [redirect-gateway] [def1]
3 [route-gateway] [dhcp]
4 [ping] [10]
5 [ping-restart] [120]

2017-04-26 10:52:46 PROTOCOL OPTIONS:
  cipher: AES-128-CBC
  digest: SHA1
  compress: LZO
  peer ID: -1
2017-04-26 10:52:46 EVENT: ASSIGN_IP
2017-04-26 10:52:46 TUN Error: tun_prop_error: one of ifconfig or ifconfig-ipv6 must be specified
2017-04-26 10:52:46 EVENT: TUN_SETUP_FAILED tun_prop_error: one of ifconfig or ifconfig-ipv6 must be specified [ERR]
2017-04-26 10:52:46 EVENT: DISCONNECTED
2017-04-26 10:52:46 Client exception in transport_recv: tun_exception: not connected
2017-04-26 10:52:46 Raw stats on disconnect:
  BYTES_IN : 3498
  BYTES_OUT : 2619
  PACKETS_IN : 35
  PACKETS_OUT : 35
  TUN_SETUP_FAILED : 1
2017-04-26 10:52:46 Performance stats on disconnect:
  CPU usage (microseconds): 79480
  Network bytes per CPU second: 76962
  Tunnel bytes per CPU second: 0
2017-04-26 10:52:46 EVENT: DISCONNECT_PENDING
2017-04-26 10:52:46 ----- OpenVPN Stop -----

Message 5 of 8
ElaineM
NETGEAR Employee Retired

Re: AC3200, R8000 does not support "dev tun"

@ssriram1978 Can you you confirm if the latest firmware fixes it? 

 

R8000 Firmware Version 1.0.3.46

ElaineM
NETGEAR Community Team
Message 6 of 8
ssriram1978
Aspirant

Re: AC3200, R8000 does not support "dev tun"

Thank you. The latest firmware has the ios ovpn details and it works fine.

Message 7 of 8
ElaineM
NETGEAR Employee Retired

Re: AC3200, R8000 does not support "dev tun"

Thank you for the confirmation. 

 

Have a great day!

ElaineM
NETGEAR Community Team
Message 8 of 8
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