Reply

ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

slam142005
Aspirant

ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

my firestick is working in my upstairs room from my AX8 router but my ATT U-verse VIP 2500 is not working properly. i will have a picture and then the screen freezes .the a message keeps telling me that the signal is lost. i will change the channel and the TV will play for 60 seconds and the same rseults. What is m solution? I am still using the BGW210-700 modem from ATT U- verse.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 5
antinode
Guru

Re: ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

> [...] I am still using the BGW210-700 modem from ATT U- verse.

 

   As what?  Modem or modem+router?  Cascading multiple routers can
cause multiple problems.  If the router in the BGW210-700 is (still)
active, then you might want to configure the RAX80 as a wireless access
point, rather than as a full-function router.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Set up the router as a WiFi access point".

 

   Or, if it's possible, disable the router in the BGW210-700, and
connect all your devices to the RAX80.

 

   Either way, one router, not more.

Message 2 of 5
slam142005
Aspirant

Re: ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

BGW210-700 is a modem + router and Arris VAP 2500 connected to the modem + router . With a WPS button on the front of it. When I connected it up and then i went to the router login address it took me to the netgear nighthawk no the Netgear genie.
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 3 of 5
slam142005
Aspirant

Re: ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

Don’t get smart (at least read) . You could have kept that comment. I am not up to date on this part but let me see you build a bridge and control employees . I have been in business for 32 years.
Message 4 of 5
antinode
Guru

Re: ATT U-verse VIP 2500 wireless TV Receiver is freezing and losing the picture after 60 seconds .

> BGW210-700 is a modem + router [...]

 

   Ok.

 

> [...] If the router in the BGW210-700 is (still) active, then you
> might want to configure the RAX80 as a wireless access point, rather
> than as a full-function router.

 

   Still true.

 

> [...] and Arris VAP 2500 connected to the modem + router . With a WPS
> button on the front of it. [...]

 

   And where does the RAX80 enter the picture?  Why did you get the
RAX80?

 

> [...] When I connected it up [...]

 

   What, exactly, did you connect to what, exactly?  (Hint: If a device
has different types of ports, then "connected to device" is not enough
detail.)


> [...] and then i went to the router login address [...]

 

   "went" from where?  Some web browser or other, on some computer or
other, which is connected to something or other, somehow or other?

 

   What, exactly, does "the router login address" mean to you?
Copy+paste is more helpful than your interpretation of what it all
means.

 

> [...] it took me to the netgear nighthawk no the Netgear genie.

 

   I don't know what that means.


> Don't get smart [...]

 

   No fear.

 

> [...] (at least read) . [...]

 

   Reading doesn't help much when the text makes no/little sense.  With
my weak psychic powers, I can't see what you did, only what you wrote.


> [...] You could have kept that comment. [...]

 

   Which?

 

> [...] I have been in business for 32 years.

 

   That's nice, but even if it were 64 years, it would still add nothing
helpful to this discussion.

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 265 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E