Add a WiFi extender to R6900

[Y0segirl]

The router was purchased in 2017.  I now live in a mountain community and need a WiFi extender.  The instructions direct me to search for Neatgear_Ext in the WiFi settings, but that extension is not there.  Please advise.  Thank you

[plemans]

What actual extender did you buy? 

Did you try to set it up using wps first? Or what have you tried?

[Y0segirl]

The extender I purchased is NetGear EX2800 AZNA.  I followed the wsp instructions, but it did not work.  I then tried to connect with the NetGear installation assistant, but that stalled when I was directed to connect with the extender in Settings.  I do not have an extender in my Settings.   

[plemans]

If you tried using WPS, then factory reset the EX2800 prior to using the installation assistant. 

Push and hold reset for 7-15 seconds while powered on. Then try connecting to it and using the installation assistant.