Admin Login Problems - RAX20 — 4-Stream AX1800 WiFi 6 Router

[randys438]

I recently upgraded my router to the latest firmware, 1.0.4.100.

After the upgrade I could only login to the Nighthawk app or via my web browser after a power cycle of the router.

After it had been on for a while I had the same problem until I power cycled again.

I downgraded firmware to 1.0.3.96 and everything worked correctly again.

The problem occured when connected to the router's WiFi and via Anywhere Access on the app.

I do not use the default address (192.168.1.1) for the router.

Has anyone else noticed this problem?

[FURRYe38]

Do you factory reset and setup from scratch after updating FW? 

Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Might be more likely to find someone who has seen this if posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wif...
Please use this link to the main forum product list to review and choose where to make your posts. 

https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.

[randys438]

I did not factory reset after upgrading firmware or after downgrading.

I don't remember having to do that with the last upgrade.

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[FURRYe38]

Sometimes a reset is needed if problems are seen.