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Andy911's avatar
Andy911
Aspirant
Oct 03, 2019
Solved

Airprint printer disappears after a few hours

My iPhones can see my Airprint printer for a few hours. After that, the printer disappears and I get the  “No Airprint printers found” message. Then I power-cycle my printer and the iPhones can see it again. Details:

 

  • Using Netgear R6700v3 in AP mode. Connected to a no-wifi cable modem/router with Ethernet cable. R6700v3 is the only wireless router/AP in the house.
  • Printer is Canon LBP612C. It natively supports Airprint. Energy Saver sleep mode is disabled.
  • Printer is connected wirelessly to R6700v3 AP on 2.4GHz band. Distance between printer and AP is 2 feet. Have used Ethernet cable instead, same problem.
  • iPhone are connected to the R6700v3 on 5GHz band.
  • Have updated R6700v3 firmware followed by 30:30:30 reset.
  • Have updated printer firmware.
  • Desktop PCs are connected to R6700v3 AP with Ethernet cables, not Airprint, and can always see the printer.

I think I’ve covered all the information. Any thoughts on the disappearing printer?

  • Hello, anyone home? When people don't include lots of info in their question, there are tons of " we need more information" and "you did not mention this" and "you did not explain that". Here I give all the info one could want..... and....  no replies! Funny!

6 Replies

  • Hello, anyone home? When people don't include lots of info in their question, there are tons of " we need more information" and "you did not mention this" and "you did not explain that". Here I give all the info one could want..... and....  no replies! Funny!

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Andy911 wrote:

    Any thoughts on the disappearing printer?


    Yes. But you seem to have got the problem fixed.