Allow ESET Cloud Domains in Nighthawk R8000

[PCTECHAZ]

Looking for some help from the Community.  I do some IT work for my Chiropractor, they have a Nighthawk R8000 router.  I recently had them purchase ESET EndPoint Protection for their Antivirus and such.  It appears that the router is preventing access for the Cloud Portal to manage the devices. 

How would I update the router settings for these ports/URLs. 

Thanks in advance..

These prerequisites must be met for ECA to work correctly:

These domains and ports must be allowed in your network firewall for ECA to work correctly:

DomainPort Type / Port NumberDescription

eba.eset.com	TCP/443	ESET Business Account
identity.eset.com	TCP/443	ESET Identity  Server
eca.eset.com	TCP/443	ESET Cloud Administrator
eu01.eca.eset.com	TCP/443	ESET Cloud Administrator Web Console Location: Europe
us01.eca.eset.com	TCP/443	ESET Cloud Administrator Web Console Location: USA
*.a.ecaserver.eset.com	TCP/443	Connection between the Agent and ECA
edf.eset.com	TCP/443	ECA Live Installer
repository.eset.com	TCP/80	ECA Live Installer. Repository  required for deployment.
epns.eset.com	TCP/8883	Connection for EPNS service (Wake-up Call, Single sign-on, License sync between ECA and EBA)

ECA Remote Deployment Tool:

ProtocolPortUsageDescriptions

TCP	139	Target port from the point of view of ECA	Using the share ADMIN$
TCP	445	Target port from the point of view of ECA	Direct access to shared resources using TCP/IP during remote installation (an alternative to TCP 139)
UDP	137	Target port from the point of view of ECA	Name resolution during remote install
UDP	138	Target port from the point of view of ECA	Browse during remote install

[schumaku]

Well, most firewalls are typically IP based anyway, only proxy-like stuff can block domain URLs. Here we face simple consumer router, which does per se allow any outgoing connections. So why bother?

[Lossitallet]

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@schumaku wrote:

Well, most firewalls are typically IP based anyway, only proxy-like stuff can block domain URLs. Here we face simple consumer router, which does per se allow any outgoing connections. So why bother?

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Great answer!!
Spot on, - problem solved...     

English is not my  native tongue  so i may have  misunderstood  something here but i do get a feeling that something aint working for him and  thats why he   bothered  to wrote here in the first place

[Lossitallet]

@PCTECHAZ :

what firmware are you on?     

smileywink: