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Allow ESET Cloud Domains in Nighthawk R8000

Looking for some help from the Community.  I do some IT work for my Chiropractor, they have a Nighthawk R8000 router.  I recently had them purchase ESET EndPoint Protection for their Antivirus and such.  It appears that the router is preventing access for the Cloud Portal to manage the devices. 

 

How would I update the router settings for these ports/URLs. 

Thanks in advance..

 

These prerequisites must be met for ECA to work correctly:

These domains and ports must be allowed in your network firewall for ECA to work correctly:

DomainPort Type / Port NumberDescription

eba.eset.com

TCP/443

ESET Business Account

identity.eset.com

TCP/443

ESET Identity  Server

eca.eset.com

TCP/443

ESET Cloud Administrator

eu01.eca.eset.com

TCP/443

ESET Cloud Administrator Web Console Location: Europe

us01.eca.eset.com

TCP/443

ESET Cloud Administrator Web Console Location: USA

*.a.ecaserver.eset.com

TCP/443

Connection between the Agent and ECA

edf.eset.com

TCP/443

ECA Live Installer

repository.eset.com

TCP/80

ECA Live Installer. Repository  required for deployment.

epns.eset.com

TCP/8883

Connection for EPNS service (Wake-up Call, Single sign-on, License sync between ECA and EBA)

ECA Remote Deployment Tool:

ProtocolPortUsageDescriptions

TCP

139

Target port from the point of view of ECA

Using the share ADMIN$

TCP

445

Target port from the point of view of ECA

Direct access to shared resources using TCP/IP during remote installation (an alternative to TCP 139)

UDP

137

Target port from the point of view of ECA

Name resolution during remote install

UDP

138

Target port from the point of view of ECA

Browse during remote install

 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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Re: Allow ESET Cloud Domains in Nighthawk R8000

Well, most firewalls are typically IP based anyway, only proxy-like stuff can block domain URLs. Here we face simple consumer router, which does per se allow any outgoing connections. So why bother?

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Re: Allow ESET Cloud Domains in Nighthawk R8000


@schumaku wrote:

Well, most firewalls are typically IP based anyway, only proxy-like stuff can block domain URLs. Here we face simple consumer router, which does per se allow any outgoing connections. So why bother?

____________________________________________________________________________

 


Great answer!!
Spot on, - problem solved...  Smiley LOL   Smiley Tongue

English is not my  native tongue  so i may have  misunderstood  something here but i do get a feeling that something aint working for him and  thats why he   bothered  to wrote here in the first place

 

 

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Re: Allow ESET Cloud Domains in Nighthawk R8000

@PCTECHAZ :

 

what firmware are you on?     

smileywink:

 

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