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Apple TV Gen 3 and 4

bc64
Aspirant

Apple TV Gen 3 and 4

I've noticed that when ever my Apple TV's on both TVs are off over night, the next evening when i start my apple TV it doesn't connect to my R7800. This happens on both of my Apple TVs. I have to reboot the Router to get the Apple TVs to connect. And also when watching Apple TV it loses connection while watching. I don't notice my IPad or IPhone doing this. My computers internet connection is fine. Any help with this would be greatly appreciated.

Model: R7800|Nighthawk X4S AC2600 Wifi Router
Message 1 of 7

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bc64
Aspirant

Re: Apple TV Gen 3 and 4

Yes so far so good. If it still acts up later, I’ll repost again. Thanks for the help.

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pec967
Luminary

Re: Apple TV Gen 3 and 4

I had a similar issue that turned out to be due to IGMP snooping interaction between the R7800 and my Netgear GS116E v2 Ethernet switch breaking Bonjour. Logging into the switch and disabling IGMP Snooping fixed the problem. I had no such problem with my previous Linksys EA6900 router and the GS116E v2 switch.

Model: R7800|Nighthawk X4S AC2600 WiFi Router
Message 2 of 7
bc64
Aspirant

Re: Apple TV Gen 3 and 4

Yes I'm running wireless, 5G, firmware ver V1.0.2.40 for the R7800. Thanks for the reply.

Message 3 of 7
bc64
Aspirant

Re: Apple TV Gen 3 and 4

I've also tried setting the Qos on the router. I did that today. I'll just have to wait and see if that works.

Message 4 of 7
bc64
Aspirant

Re: Apple TV Gen 3 and 4

I'll try switching it over to 2.4g and see if that works, thanks.

Message 5 of 7
bc64
Aspirant

Re: Apple TV Gen 3 and 4

Yes so far so good. If it still acts up later, I’ll repost again. Thanks for the help.

View solution in original post

Message 6 of 7
bc64
Aspirant

Re: Apple TV Gen 3 and 4

That’s good. I really appreciate what you recommended, it really helped me out. I’ve been having problems with this quite a while now. But not now. Thanks again.
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