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Attached Device Icons

dubbls
Aspirant

Attached Device Icons

Ever since the last firmware update,(Firmware Version 
V1.0.9.34_10.2.36) my device icons will not stay changed.

For instance, I enter the windows PC icon to my computer and update, and it goes back to a random icon on the attached deivces screen. This happens on all of the devices I try to edit with an icon from the dropdown list.

Can you help?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3
Christian_R
NETGEAR Moderator

Re: Attached Device Icons

Hello @dubbls

 

Please take a look at this community post that could possibly solve your issue:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Connected-devices-icons-no-longer-an-option/...

 

 

You may also use this link to disable/enable your QoS:

https://kb.netgear.com/24307/How-do-I-disable-Wi-Fi-Multimedia-Quality-of-Service-on-my-Nighthawk-ro...

 

Please let me know if this fixes your issue.

 

 

Regards,

Christian

 

Message 2 of 3
vulture2600
Aspirant

Re: Attached Device Icons

Hello,

Ever since software update to V1.0.1.48_10.0.46 on my AC1750, I also have the same problem with icon and name changes not sticking.

 

I have disabled QoS and re-enabled it and it did not work. There are no firmware updates or QoS updates. I have tried both. Anyone else still having this issue?

 

Thanks!

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 3 of 3
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