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BT Internet

selltick1967
Novice

BT Internet

Hi,

I'm having trouble connecting to my BT Internet service when I install my router. BT blocks the connection and when I insert the BT password and user name it isn't recognised. Can anyone help?
Message 1 of 4
Mosshill
Aspirant

Re: BT Internet

On BT with no issues using the R7000.

Have a modem connected to the WAN port of the R7000 to provide the internet connection and on the Inernet Setup page on the R7000 for my connection I have.

Does you Internet connection require a login?
Yes

Internet Service Provider
PPPoE

Login
My main BT email address
Password
*********
Connection Mode
Always On

Internet IP Address
Get Dynamically from ISP

Domain Name Server (DNS) Address
Get Automatically from ISP

Router MAC Address
Use Default Address
Message 2 of 4

Re: BT Internet

If that does not work, check the BT self support forum for help.

I went there the other day to work out how to connect my D6400.

BT doesn't care much about the login details you use.

something@btbroadband.com

seems to work and you don't need a password.

I think I used bthomehub@btbroadband.com

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 4
Mosshill
Aspirant

Re: BT Internet

michaelkenward, Yup that what I've read as well.
Message 4 of 4
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