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BT Vision channels compatibility with Nighthawk modem router D7000

juliedon
Aspirant

BT Vision channels compatibility with Nighthawk modem router D7000

Hi guys

 

I've just ditched my BT hub 3 and bought the nighthawk D7000 Vdsl router.  Everything set up fine but I can't get the BT you view channels to work.  I've been told by netgear online chat to set up Vlan to Iptv.  Has anybody set this up and know the correct vlan I'd for BT.  I'm not having success yet but can't get hold of BT to ask for the correct ID.

 

The nighthawk is connected into the phone line direct, I'm not using the openreach box either, thinking I now don't need this....is this correct.

 

Woukd appreciate any advice.

 

Julie

Message 1 of 8

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Babylon5
NETGEAR Employee Retired

Re: BT Vision channels compatibility with Nighthawk modem router D7000

OK, since you have those BT channels working now does that mean that you have no remaining issues?

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Message 8 of 8

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Babylon5
NETGEAR Employee Retired

Re: BT Vision channels compatibility with Nighthawk modem router D7000

What firmware version are you using? Have you seen this;

 

http://kb.netgear.com/app/answers/detail/a_id/29424/~/d6400-firmware-version-1.0.0.34

 

There are a few IPTV related changes/fixes that might impact what you are doing if you are using an older firmware version.

 

This may help for the setup guidance, but I don’t know the BT relevant parameters;

 

http://kb.netgear.com/app/answers/detail/a_id/25724/~/vlan-tagging-setup-for-nighthawk-router

 

 

Message 2 of 8
juliedon
Aspirant

Re: BT Vision channels compatibility with Nighthawk modem router D7000

Hi, thanks for the new firmware advice.  I haven't done the firmware update, I got the BT vision channels working by doing a full reset on the Youview box.  The channels are now coming through.  The firmware version the netgear is using is 1.0.0.18.  I did try to upload the 1.0.0.34 but it just says it's an img. file, although I have unzipped it and the file is a chk. file?

Message 3 of 8
Babylon5
NETGEAR Employee Retired

Re: BT Vision channels compatibility with Nighthawk modem router D7000

Are you saying that the router rejects the firmware upload?

Message 4 of 8
juliedon
Aspirant

Re: BT Vision channels compatibility with Nighthawk modem router D7000

Yes

Message 5 of 8
Babylon5
NETGEAR Employee Retired

Re: BT Vision channels compatibility with Nighthawk modem router D7000

Sorry, that’s my foolish mistake, the link I posted was for the D6400.

 

The latest firmware for the D7000 is here;

 

http://kb.netgear.com/app/answers/detail/a_id/29373

Message 6 of 8
juliedon
Aspirant

Re: BT Vision channels compatibility with Nighthawk modem router D7000

I have the latest version then, thanks Andy for your replies.  Much appreciated.

 

Julie

Message 7 of 8
Babylon5
NETGEAR Employee Retired

Re: BT Vision channels compatibility with Nighthawk modem router D7000

OK, since you have those BT channels working now does that mean that you have no remaining issues?

Message 8 of 8
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