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Re: Blinking white and amber

970222
Guide

Blinking white and amber

I woke up in the morning and found that the router is not working. No device is connected. I checked the device I found that the routre power leds and eathernet connection leds are bliking alternative. white and amber. I tried factory reset, I tried flushing with tftp. It doesn't do anything, as soon as I turn it on, it starts blinking. Does anyone know what might be the issue?

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Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5
plemans
Guru

Re: Blinking white and amber

I'd start with trying to factory reset it. Push and hold reset for 7-15 seconds while powered on. 

If that doesn't work, you can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

 

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

 

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 2 of 5
970222
Guide

Re: Blinking white and amber

Hi,

 

Thanks a lot for your quick response. I tried many times to do a factory reset. Followed 30/30/30 and I was not able to reset. 

 

Then, I tired tftp. I followed everyting that the youtube showed. However, the tftp failed with error saying unable to connect the device. Looks like I can't make the device to connect no matter what I do. 

 

Is there any other suggestion?

 

Thanks in advance. 

Message 3 of 5
plemans
Guru

Re: Blinking white and amber

tftp is sensitive to timings. I'd try it a couple times at different times as theres a narrow window in which to execute. 

I'd also try the nmrpflash. I've had success with that when tftp wouldn't work. 

Current Setup: CM2000-> RBK750-> GS716v2-> RAXE500-> Pi-hole->
Message 4 of 5
970222
Guide

Re: Blinking white and amber

Nothing works, I am about to accept this $200 box is now a piece of Brick and will throw it to trash. Unless anyone have any suggestion. Not buying any Netgear product anymore. 

Message 5 of 5
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