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Brother MFC-L24740DW doesn't recognize WPA (AES)

Chacej
Follower

Brother MFC-L24740DW doesn't recognize WPA (AES)

Hi,

My Brother printer used to connect to my wifi over WPA (AES) and worked fine. I updated my router firmware to version 1.0.3.54_1.1.37 and the router now says no new firmware available. Since the update my Brother MFC-L24740DW cannot connect and goives error TS-04 which means the authentication/encryption of the wireless lan is not support. It then goes on to say use WPA TKIP or AES which I am. I have updated the firmware on the printer and still get the error. 

 

I think the latest firmware update that fixed a WPA vulnerability has a bug that now the printer can't connect. Has anyone run into this and found a way to fix it?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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JamesGL
Master

Re: Brother MFC-L24740DW doesn't recognize WPA (AES)

Hi Chacej,


Try to reset the router and reconfigure it manually.

If you use TKIP, will it work?

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JamesGL
Master

Re: Brother MFC-L24740DW doesn't recognize WPA (AES)

Hi Chacej,


Try to reset the router and reconfigure it manually.

If you use TKIP, will it work?

Message 2 of 3
JamesGL
Master

Re: Brother MFC-L24740DW doesn't recognize WPA (AES)

Hi Chacej,


We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

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