Orbi WiFi 7 RBE973
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Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

Robertos
Luminary

COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

WAKE UP NETGEAR.  FIX THE DNS ISSUE YOU CAUSED WITH THE FLAWED FIRMWARE UPDATE.  PLEASE REALISE WE BUY ROUTERS TO USE THE INTERNET, SO IF THEY DONT WORK ALTERNATIVE VENDORS WILL BE FOUND.

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 1 of 9
plemans
Guru

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

This is the community support forum. Where members of the public help out. We're not netgear. 

There is the occassional mod on here but its rare and far between. 

Message 2 of 9
Robertos
Luminary

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

Yes I fully understand that this is not an official Netgear forum.  But how else can one get Netgear do fix their products so they work as they are supposed to.  Netgear so called support is non-existent, having tried to get a response from someone there.

Message 3 of 9
plemans
Guru

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

Did you try downgrading the firmware? Theres been more than 1 model effected by the dns issue on the curent firmware. 

Message 4 of 9
Robertos
Luminary

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

I have not downgraded yet.  I 'fixed' the with a temorary work around so I would have the up to date security fixes. D

 

Message 5 of 9

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED


@Robertos wrote:

I 'fixed' the with a temorary work around ...

 


What was that? I'm sure that people would love to know.

 

 

Message 6 of 9
Robertos
Luminary

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

This is the workaround I used:

 

Go to into routeradmin pages go to advanced home and note the dns entries.

 

Go to windows control panel and click on ‘Network and sharing centre’ 

 

Click ‘change adaptor settings’. DoubleClick the ethernet/wifi adaptor and click properties,

 

highlight Internet protocol version 4(TCP/IPv4) click properties:

 

Click ‘use the following DNS server address’ and enter dns numbers in the ‘preferred dns server’ and alternative server boxes. 

 

See previous threads

Message 7 of 9
robjak
Luminary

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

After a month of bitching, I was finally was able to get Netgear the info they needed to troubleshoot the DNS issue.   Hopefully, they will now begin to really look into the DNS issue and fix the firmware.  

Message 8 of 9
Hopper15
Star

Re: COME ON NETGEAR WAKE UP AND FIX THE BROKEN DNS YOU CAUSED

Good to hear robjak.

Message 9 of 9
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