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Can't access USB drive

bryanboling
Aspirant

Can't access USB drive

I've been having no end of difficulty with my router all of a sudden (generally worked fine until last night - see my other thread about having to constantly reboot it...). I think I got my one problem fixed, but now I'm unable to access my USB readyshare drive. I mapped the USB drive (MacBook Pro) but when I go there in finder, it is empty. If I disconnect the drive and plug it directly into the computer, the files are all there. I think maybe this is a security issue?

 

I'm so frustrated....

 

Bryan

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 8
FURRYe38
Guru

Re: Can't access USB drive

What is the size of the USB drive? Does it have it's down power supply? 

Do other USB drives work? 

Have you powered off the router and drive then power on the drive then router to see if it appears in the routers web page? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 8
bryanboling
Aspirant

Re: Can't access USB drive

It's a 500GB drive. It does not have a power supply. It was working fine until I ungraded the router firmware. Then I had to change the settings to allow guest access to be able to access the drive. But I think guest access was causing other issues, because when I turned that off, the other problems all stopped. But now, even if turn guest access back on, I still can see the drive, but not the contents. If I unplug the drive from the router and plug it directly into my MBP, I can see everything, so the files are all still there. Even when it's hooked to the router, I can see the drive through the readyshare website, and it says XGB used, YGB free, but when you go into the drive, you can't see the files.

 

 

Message 3 of 8
FURRYe38
Guru

Re: Can't access USB drive

Can you downgrade FW and go back to what was working?

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 8
bryanboling
Aspirant

Re: Can't access USB drive

When I tried to access it through the ReadyShare app, it said, "invalid argument." Any clue?

Message 5 of 8
FURRYe38
Guru

Re: Can't access USB drive

This app on the PC, device or is this thru the web ui on the router? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 6 of 8
bryanboling
Aspirant

Re: Can't access USB drive

It's the iPhone app. I gave up. Today I unhooked the drive to just plug it directly into the MBP and the drive itself is now messed up. As of last night, the drive itself was fine and would work when plugged in directly. But now, the MBP won't even read it at all. I was able to recover the data using a 3rd party data recovery app. I'm exploring options for cloud based storage and back up now, as I just don't trust local hard drives anymore. This is the second time I've lost an external drive and I lost the internal HD to an older MBP a few years back. Luckily, I was able to recover the data each time, but it was a huge hassle.

 

I'm worn out from fooling with all of this the past few days...

 

BTW, I had to reboot the network again today to get the wifi to work, so I guess maybe that problem wasn't solved after all...

Message 7 of 8
FURRYe38
Guru

Re: Can't access USB drive

Personally I would not recommend or use a USB drive connected to a router for any kind of back up. If you really want some good back up and stability in storage, you should look in to some actual NAS storage boxes. There are some fairly inexpensive solutions out there. One or two bay units that you can either add your own drives or maybe come with one. I have a 4 BAY NAS unit. Love it. 

 

Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 8 of 8
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