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Can't access http://www.routerlogin.com/ page

ROBinTEXAS
Follower

Can't access http://www.routerlogin.com/ page

Netgear sent me a link to do an update but I can no longer login like I have for years at http://www.routerlogin.com/.

Did the "fix" recommended re Kaspersky but that didn't change anything. 

Help! 

 

Head's Up. I barely understand what a ROUTER is! Smiley Wink

 

I've already spent over an hour on this and am about to give up. I won't pay $49.99 to talk to someone to help me do an update.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3
JamesGL
Master

Re: Can't access http://www.routerlogin.com/ page

Hi ROBinTEXAS,

 

1. What is the model number of your router?

2. What error message you are getting when trying to access Routerlogin.net or 192.168.1.1?

3. What is the IP address and the Default gateway of your computer when connected to the router?

4. What are the light on the front panel of the router?

Message 2 of 3
JamesGL
Master

Re: Can't access http://www.routerlogin.com/ page

Hi ROBinTEXAS,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 3 of 3
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