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Can't access the router login page

Hammo071
Aspirant

Can't access the router login page

Hi I need help to set up my router a friend gave me, I can't login to the router login page,I have tried the factory reset but the orange light stays on the internet connection can anyone please help.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 4
ElaineM
NETGEAR Employee Retired

Re: Can't access the router login page

Welcome to the community, @Hammo071

 

Who is your ISP?

What's the brand of your modem?

I suggest that you try to follow the steps below. 

 

I cannot access the Internet with my NETGEAR router; what troubleshooting steps should I follow?

ElaineM
NETGEAR Community Team
Message 2 of 4
Hammo071
Aspirant

Re: Can't access the router login page

Thanks Elaine got it sorted after spending over 1 hour on the phone with my isp

Message 3 of 4
ElaineM
NETGEAR Employee Retired

Re: Can't access the router login page

Can you share what steps were taken to get it resolved? Is it on your modem's configuration or on the NETGEAR side? 

ElaineM
NETGEAR Community Team
Message 4 of 4
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