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Can't connect to router after reset

Bulanbulan
Aspirant

Can't connect to router after reset

 
Message 1 of 4
Bulanbulan
Aspirant

Re: Can't connect to router after reset

I can not access my router after a uppgrade in my internetsubscribtion. Tried with a reset but the problem persists. I do apologize if this is in the wrong forum and the lack of information, this is my first time writing in this type of forum
Message 2 of 4
JamesGL
Master

Re: Can't connect to router after reset

Hi Bulanbulan,

 

1. What error message you are getting when trying to access Routerlogin.net or 192.168.1.1?

2. What is the IP address and the Default gateway of your computer when connected to the router?

3. What are the lights on the front panel of the router?

4. What is the model number of your router?

Message 3 of 4
JamesGL
Master

Re: Can't connect to router after reset

Hi Bulanbulan,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Message 4 of 4
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