Can't create account to use Circle

[mc510]

Trying to get Circle going on my R7000. I enabled it on my router, then downloaded the Circle app on my Android device ... app says my router is compatible, I use it to log in to my router account, "Circle is Enabled," then at "create account" it always says "can't connect to Circle." Anyone know how to get past this problem?

[michaelkenward · Accepted solution]

Have you tried this issue in the section given over to Circle?

Circle Smart Parental Controls - NETGEAR Communities

[michaelkenward · Accepted solution]

Have you tried this issue in the section given over to Circle?

Circle Smart Parental Controls - NETGEAR Communities

[mc510]

Oh, thanks; that's exactly what I should do! Not sure how I missed that...

[michaelkenward]

Unfortunately, this place is a bit of a mess on the organisation front. You are by no means the first to have missed that. You won't be the last.