Orbi WiFi 7 RBE973
Reply

Cannot access/find router on network

StackTrace
Tutor

Cannot access/find router on network

Hi, 

 

I wat to update the firmware update, but I cannot reach my Netgear router. 
Myrouterlogin.com doesn't work.
Netgear Genie on my Android phone does not do the firmware update.
On 192.168.0.1 I can find my Sitecom router. My Netgear router is only doing the Wifi.
How can I reach my Netgear router? On which IP?

How do I update the Firmware?

Thanks in advance

Model: R8000P|Nighthawk X6S—AC4000 Tri-Band WiFi Router
Message 1 of 4

Accepted Solutions
antinode
Guru

Re: Cannot access/find router on network

> Myrouterlogin.com doesn't work.

   "doesn't work" is not a useful problem description.  It does not say
what you did.  It does not say what happened when you did it.  As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.

> My Netgear router is only doing the Wifi.

   Does that mean that it's configured as a wireless access point?

> How can I reach my Netgear router? On which IP?

   If it's now an access point, then you had your chance to choose its
IP address when that was set up.  I wasn't there.

> [...] my Sitecom router.

   Not a very detailed description of anything.

   If the R8000P is now an AP, and it's getting its IP address (using
DHCP) from your "my Sitecom router", then that router may be able to
tell you the IP address of the R8000P.  In the web-browser interface on
a Netgear router, there's normally an "Attached Devices" report.  On
your "my Sitecom router", this info may be called something else, such
as "DHCP clients".

   If you get desperate, then you could start guessing at "192.168.0.2",
and work your way toward "192.168.0.254".

   If your "my Sitecom router" has something like Netgear's "Address
Reservation" capability, then you should be able to configure its DHCP
server to give the R8000P a particular IP address.  Something memorable,
like, say, "192.168.0.250" might be a reasonable choice.  Without such a
reserved DHCP address (or a static (LAN) address configured on the
R8000P), the address of the R8000P could be different every time it (or
your "my Sitecom router") starts up.

View solution in original post

Message 2 of 4

All Replies
antinode
Guru

Re: Cannot access/find router on network

> Myrouterlogin.com doesn't work.

   "doesn't work" is not a useful problem description.  It does not say
what you did.  It does not say what happened when you did it.  As usual,
showing actual actions with their actual results (error messages, LED
indicators, ...) can be more helpful than vague descriptions or
interpretations.

> My Netgear router is only doing the Wifi.

   Does that mean that it's configured as a wireless access point?

> How can I reach my Netgear router? On which IP?

   If it's now an access point, then you had your chance to choose its
IP address when that was set up.  I wasn't there.

> [...] my Sitecom router.

   Not a very detailed description of anything.

   If the R8000P is now an AP, and it's getting its IP address (using
DHCP) from your "my Sitecom router", then that router may be able to
tell you the IP address of the R8000P.  In the web-browser interface on
a Netgear router, there's normally an "Attached Devices" report.  On
your "my Sitecom router", this info may be called something else, such
as "DHCP clients".

   If you get desperate, then you could start guessing at "192.168.0.2",
and work your way toward "192.168.0.254".

   If your "my Sitecom router" has something like Netgear's "Address
Reservation" capability, then you should be able to configure its DHCP
server to give the R8000P a particular IP address.  Something memorable,
like, say, "192.168.0.250" might be a reasonable choice.  Without such a
reserved DHCP address (or a static (LAN) address configured on the
R8000P), the address of the R8000P could be different every time it (or
your "my Sitecom router") starts up.

Message 2 of 4
StackTrace
Tutor

Re: Cannot access/find router on network

Thank you for your reply. I can now access my Nighthawk. 
In the future I will try to describe my problem more precise.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 3 of 4
antinode
Guru

Re: Cannot access/find router on network

> [...] I can now access my Nighthawk.

   Glad to hear it.

> In the future I will try to describe my problem more precise.

   If you want to practice, then you could explain how you found it.
(Also interesting would be whether you found a way to ensure that it
gets the same address every time.)

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 4619 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7