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Cannot apply access control: The Action Failed. Try Again.

Does anyone have any idea why some attached devices cannot be denied through Access Control.
You open Genie or the web interface, you activate access control, then you select that device and try to enable “Pause Internet” but the action fails. It still can work on other attached devices.
Any thoughts what could be the root cause? Seems like a bug for me.
Model: R7500v2|Nighthawk X4 AC2350 Smart WiFi
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Re: Cannot apply access control: The Action Failed. Try Again.

Either a bug on the router side (!!!) or less likely a transition where the mobile device is offline.

 

Router firmware version?

Genie App version and platform?

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Re: Cannot apply access control: The Action Failed. Try Again.

The problem has been there since a long time, like several years, and across several firmware and genie versions. The problem appears with the web GUI as well. So the issue is really in the router.
Current firmware version is V1.0.0.124.
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