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Cannot connect to router after firmware update and factory reset
I installed the newest firmware R8000P-V1.4.1.24_1.2.2.0 and reset the router to factory settings. Now it is not possible to login by Wifi. I can login by ethernet and get the message that i have Wifi (see attachment). The wifi led on the router is on but i don't have Wifi from the router.On the screen from Netgear Genie the Wifi part is orange coloured (see attachment).
As i aim Dutch and 75 years old i hope that you can understand my Englisch and help my to solve this problem.
Re: Cannot connect to router after firmware update and factory reset
When you did the reset you put the router back to where is was when you bought it, default. That means the wireless is whatever is printed on the bottom of the router right now, unless you have logged in to the router via the Ethernet connection and configured it. It sounds like you can login, but have you done a configuration of the router, same steps as new.
Re: Cannot connect to router after firmware update and factory reset
Thank you for your reply. I logged in via ethernet connection and did the same steps as new. As you can see in the attachment i should have wireless connection with the internet. I tried my old firmware version to but with the same results.
Thank you for your reply. I logged in via ethernet connection and did the same steps as new. As you can see in the attachment i should have wireless connection with the internet. I tried my old firmware version to but with the same results.
When i start up the router after the factory reset there is no wireless at all. The wireless what is printed on the bottum of the router should be there but is not. The wifi led on top of the router is on.
When you did the reset you put the router back to where is was when you bought it, default. That means the wireless is whatever is printed on the bottom of the router right now, unless you have logged in to the router via the Ethernet connection and configured it. It sounds like you can login, but have you done a configuration of the router, same steps as new.
When i start up the router after the factory reset there is no wireless at all. The wireless what is printed on the bottum of the router should be there but is not. The wifi led on top of the router is on.
Re: Cannot connect to router after firmware update and factory reset
Unfortunately Netgear does not monitor everything on this site.
If you install new firmware the process requires resetting the router and doing a new configure. Do not use a backup config if you have one, must do configure all over again.
Netgear really needs to address this issue, but so far no. Only other option is to call support and depending on how old the router is there might be a charge. Personal opinion, throw in trash bin and buy router from another vendor such as Linksys or Asus.
Unfortunately Netgear does not monitor everything on this site.
If you install new firmware the process requires resetting the router and doing a new configure. Do not use a backup config if you have one, must do configure all over again.
Netgear really needs to address this issue, but so far no. Only other option is to call support and depending on how old the router is there might be a charge. Personal opinion, throw in trash bin and buy router from another vendor such as Linksys or Asus.
Thank you Bill and i think that i'll fololow your opinion. Maybe Asus has a router with the possiblitys as the Netgear? Like OpenVPN server? Do you have a suggestion?
