This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Yesterday my netgear network disappeared. I can still see my BT wifi but none of my devices can see the netgear router.
The usual array of flashing leds are all off with the exception of power, internet and USB 1. I have powered everything down (BT hub and netgear) but have been unable to recover it.
Going to www.routerlogin.net returns the message that I am not connected to the router.
I have downloaded the latest firmware though no idea if this is necessary. I have not installed the firmware as cannot connect to router.
Quick update: Started unplugging the cables to try another power down/up cycle when I noticed the reset button at the back of the unit. A quick press with a pen and everything has burst back into life again.
Thanks for the reply. It had been working fine for almost 6 months. I needed the router to accommodate more devices, BT struggles at 10 and starts kicking devices off at random. Will investigate merits of bridging.
It's always recommended and repreferred to use briding on modems with routers built in. External routers are more robust and have better HW. ALso if you can bridge the modem, see if it has a DMZ, if so, you can use the modems DMZ for your R7000 router.
My router has failed again. Same problem as above; none of my devices can see it. Reset is not recovering it.
But it is still in warranty.
First heed FURRYNUTZ's advice. You need to work out how to get the R7000 to work with the modem. And this involves starting things in the right order so that they can work out which addresses to use.
Most strange it has started working again. I have now moved it away from possible small child interference though I am not convinced this is an issue but like to eliminate that potential 'failure mode'.
Hub is a BT homehub 5.
Now that I can see the netgear router and therefore talk to it I will bridge it.
