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Cant register product (X4S R7800 - AC2600) WiFi router)

Hello!

 

I´ve tried to register my new router (Nighthawk X4S R7800 - AC2600), but get a "This Serial number has already been registered in our system". It means I cannot even use ReadyShare at the moment!

 

It is very important that this router is correctly registered, as it belongs to me.

The serial number ends in *********01C3

 

It would be nice if someone from Netgear, or anyone could solve this for me.

Model: R7800|Nighthawk X4S AC2600 Wifi Router
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Re: Cant register product (X4S R7800 - AC2600) WiFi router)

This happens all the time, especially brand new stuff that from Amazon.

 

Try this:


NETGEAR Product Registration FAQ | Answer | NETGEAR Support

 

If you are lucky, @Blanca_O, @Christian_R, @ChristineT or @DexterJB will step in.

 

They may ask you to send them a serial number and the email address you have registered with MyNetgear.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

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Message 3 of 4

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Re: Cant register product (X4S R7800 - AC2600) WiFi router)

If you bought it new, I'd exchange it. 

You might have gotten a returned product or refurbished product. 

 

CM2000-> Arris AX11000 W31-> GS716v2-> WAX***-AP
Message 2 of 4

Re: Cant register product (X4S R7800 - AC2600) WiFi router)

This happens all the time, especially brand new stuff that from Amazon.

 

Try this:


NETGEAR Product Registration FAQ | Answer | NETGEAR Support

 

If you are lucky, @Blanca_O, @Christian_R, @ChristineT or @DexterJB will step in.

 

They may ask you to send them a serial number and the email address you have registered with MyNetgear.

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

View solution in original post

Message 3 of 4
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Re: Cant register product (X4S R7800 - AC2600) WiFi router)

I can confirm that NetGear Support was able to solve this issue via e-mail. Many thanks NetGear!

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