Comcast email on iPhone

[rdaveesh]

I recently noticed that I was no longer getting emails to my comcast account on my iphone.   I have 2 networks in my home, 1 is the comcast modem/router and the other is my netgear.  When I am not logged into wifi, I get the emails.   When I am connected to the comcast wifi network, I get my emails.   However, when I am connected to the netgear wifi, I do not get my emails.   I rebooted both the router and the modem, but still no go.  Any help would be appreciated.

[JamesGL · Accepted solution]

Hi rdaveesh,

A possible double NAT issue since there are two routers in your network. Try the following.

1. Set the modem to bridge mode. 

or

2. Set the NETGEAR router to AP mode.

[JamesGL · Accepted solution]

Hi rdaveesh,

A possible double NAT issue since there are two routers in your network. Try the following.

1. Set the modem to bridge mode. 

or

2. Set the NETGEAR router to AP mode.

[JamesGL]

cHi rdaveesh,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.