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Re: Connect USB 3 external hard drive to R7000P

abhiroopb
Aspirant

Connect USB 3 external hard drive to R7000P

I have a Nighthawk R7000P (firmware: V1.3.2.124_10.1.640) and I am attempting to connect my 4TB Seagate hard drive (with its own power source) to it and it doesn't appear to be reading it.

 

I have tried formatting it to exFat and NTFS, I have tried both the USB 3 and the USB 2 ports. I have also tried a different cable. I also tried downgrading the firmware.

 

Once (briefly) the hard drive was recognized (it was formatted as exFat and it was on the USB 2 port).

 

The light comes on on the external hard drive and I have no problem reading it on my laptop.

 

I've read through all the different forum posts on this topic and nothing works. Would appreciate any help on this!

 

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 11

Re: Connect USB 3 external hard drive to R7000P

Any partitions on the drive?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 11
abhiroopb
Aspirant

Re: Connect USB 3 external hard drive to R7000P

No partitions. In fact since I just reformatted there is just one folder and one file on it.
Message 3 of 11
abhiroopb
Aspirant

Re: Connect USB 3 external hard drive to R7000P

I recently tried resetting the router and still no luck.

Message 4 of 11
JonnyJ3
Guide

Re: Connect USB 3 external hard drive to R7000P

Try downgrading the firmware to 1.3.1.64. I have a speculation that this new firmware update is not kind to USB drives connected to the router.
Message 5 of 11
abhiroopb
Aspirant

Re: Connect USB 3 external hard drive to R7000P

Yes there anything special I need to do to downgrade or can I just download and hit "update".
Message 6 of 11
JonnyJ3
Guide

Re: Connect USB 3 external hard drive to R7000P

Just download and hit update.
Message 7 of 11

Re: Connect USB 3 external hard drive to R7000P


@abhiroopb wrote:
Yes there anything special I need to do to downgrade or can I just download and hit "update".

The recommended way of updating firmware is as described here:

 

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

 

It says "upgrade" but it also applies to downgrades.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 11
abhiroopb
Aspirant

Re: Connect USB 3 external hard drive to R7000P

Thanks!

 

Just downgraded my firmware and still no luck. 

 

I tried both USB ports and I reformatted the drive to NTFS (from exFat) to try that as well.

Message 9 of 11
JonnyJ3
Guide

Re: Connect USB 3 external hard drive to R7000P

I ended up having to do a factory reset and now it seems like my device is working well with my portable hard drive. Not sure if you have the same issue as I do though.
Message 10 of 11
abhiroopb
Aspirant

Re: Connect USB 3 external hard drive to R7000P

Tried a factory reset and still no luck.

Message 11 of 11
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