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Russy's avatar
Russy
Aspirant
Apr 06, 2018
Solved

Connected devices icons no longer an option?

Hi All,

 

I've noticed that all my custom "connected devices" icons are gone and this doesn't seem to be an option anymore. Now all my stuff looks like generic cement blocks. Was this in a previous firmware update? Is it coming back?

 

Russ

  • Hi Russ,

    What firmware version is on your Nightawk router? One would assume it looks like the following one - content shown depends ie. on QoS enabled or not:

     

     

    Clicking on the device entries should bring up the edit options available, including the device type selection which does associate a symbolic image. Sometimes in the lifecycle on our routers we had to factory reset to get these lists showing up and accepting edit changes. Sigh. 

4 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Hi Russ,

    What firmware version is on your Nightawk router? One would assume it looks like the following one - content shown depends ie. on QoS enabled or not:

     

     

    Clicking on the device entries should bring up the edit options available, including the device type selection which does associate a symbolic image. Sometimes in the lifecycle on our routers we had to factory reset to get these lists showing up and accepting edit changes. Sigh. 

    • Russy's avatar
      Russy
      Aspirant

      Firmware is V1.0.9.26_10.2.31. One thing I did do was turn QOS off, is that the issue? Your pic is nothing but an orange triangle...

    • Russy's avatar
      Russy
      Aspirant

      It was indeed QOS, thanks! I re-enabled it and the icons are back...

       

      Russ

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        Russ,

         

        Thank you for the confirmation.

         

        It's kind of strange that there is a dependency between QoS and the per-device bandwidth. One would assume this information to be available without QoS (which does impact the performance) ie. when using the Nighthawk on very fast Internet connections. Another item to discuss with Netgear.

         

        -Kurt