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Connecting Nighthawk R7000 Router to CableOne Fiber Optic

SimonRichardson
Follower

Connecting Nighthawk R7000 Router to CableOne Fiber Optic

Hey Everyone,
I have a NETGEAR Nighthawk router and have recently gotten CenturyLink fiber optic WiFi. I want to use the Nighthawk for the fiber optic but cannot how go figure out how. The internet light stays Amber.
If anyone knows what do do please help me.

Thanks!!
Model: R7000|AC1900 Smart WIFI Router
Message 1 of 8
antinode
Guru

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic

> Connecting Nighthawk R7000 Router [...]

 

   Firmware version?

 

> [...] to CableOne Fiber Optic

 

> [...] have recently gotten CenturyLink fiber optic WiFi.

 

   First, decide who your ISP is.  Second, reveal what they supply for
you to connect anything.

 

> [...] I want to use the Nighthawk for the fiber optic but cannot how
> go figure out how.

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.

 

> [...] The internet light stays Amber. [...]

 

   One LED indication is a start.  What does the R7000 management web
site tell you?

 

> If anyone knows what do do please help me.

 

   I suspect that the non-psychics in your audience don't know to what
you're trying to connect your R7000, which makes specific advice tough
to provide.

Message 2 of 8

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic


@SimonRichardson wrote:

I have a NETGEAR Nighthawk router and have recently gotten CenturyLink fiber optic WiFi. I want to use the Nighthawk for the fiber optic but cannot how go figure out how.


If you previously used the R7000 with a different ISP, then you should factory reset the router. Then just set it up according to the Installation Guide.

 

There is support for the R7000P, including a manual, somewhere at the end of this link:

 

>>> R7000P | Product | Support | NETGEAR <<<

 

If that doesn't work, come back with details of the bit of kit that your ISP provided. The make and model number can help.

 

You say you have "CenturyLink fiber optic WiFi". If CenturyLink provides something the delivers wifi. then you'll have to work out how to configure the CenturyLink device and the R7000 to work together painlessly.

 

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 8
Pedersen
Initiate

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic

Same problem here. The support pages or manual does not mention anything on fiber connections, only modem/DSL etc.
The Nighthawk router does not connect to the Internet. My old router does, with the same setup and ISP.
Login to the Nighthawk router and using the automatic setup, does not give any solution. The automatic setup just goes in circles 1) powercycle the modem/mediaconverter, 2) check connection and cables, 3) insert the old MAC address that worked with the old router.

Then all over again.
Tried with 2 other different routers, they both connect, but not the Nighthawk.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 4 of 8
antinode
Guru

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic

> Same problem here. [...]

 

   "Same" as what?  Starting your own thread for your own problem is
usually wiser than trying to camp on an existing thread.  Unless you,
too, don't know to what you're trying to connect your R7000 (with its
particular firmware version, LED indicator status, ...).

 

> [...] The support pages or manual does not mention anything on fiber
> connections, only modem/DSL etc.

 

   That's partly because "fiber", by itself, is not a useful description
of the equipment involved.

 

> I suspect that the non-psychics in your audience don't know to what
> you're trying to connect your R7000, which makes specific advice tough
> to provide.

 

   Still true.  If you know that you have the "Same problem" as the OP,

who hasn't revealed to what he's connecting his R7000, then your psychic
powers must exceed mine.

Message 5 of 8

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic


@Pedersen wrote:

The support pages or manual does not mention anything on fiber connections, only modem/DSL etc.

 

Doesn't your ISP have instructions on how to connect devices to its network?

 

The router does not care about the type of Internet that your ISP delivers.

 

The important thing is that there is a socket on whatever the ISP provides that has a LAN/Internet output.

 

Cable modems, DSL modems, optical networks, even satellite services, they all have a device that sits between you and the outside world. It may be as simple as an Internet socket on the wall. Plug a cable from that Internet port into the WAN socket on your router and follow the setup instructions that your ISP provides.

 

If the ISP has provided you with a complicate box that also provides wifi, then tell us what it is and someone may be able to guide you on how to get it to play nicely with your router.

 

 

 

 

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 6 of 8
Pedersen
Initiate

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic

Yes, the ISP does provide instructions.
Let me try one more time.
The fibercable ends in a in a fiberbox, "OPT" I think its called. A cable from the OPT to a mediaconverter, which holds the ethernet connection.
The Nighthawk is connected into the mediaconverters ethernet socket.
All the LEDs on the Nighthawk are white except the "Internet", which is amber.
I am able to log into the Netgear Genie, however it starts out with "Problems detecting the internet connection" and then takes me through a number of options, which does not work out.

My ISP and connection are good, when using two older routers, they both connect right away.
Nighthawk Firmware ver 1.0.9.28
And thanks your attention to this issue...
Any ideas?

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 7 of 8

Re: Connecting Nighthawk R7000 Router to CableOne Fiber Optic


@Pedersen wrote:


The fibercable ends in a in a fiberbox, "OPT" I think its called. A cable from the OPT to a mediaconverter, which holds the ethernet connection.
The Nighthawk is connected into the mediaconverters ethernet socket.

 

What is that "mediaconverter"? What does it do?

 

Anything between the OPT (another new one, do you mean ONT?) and the router is likely get in the way and screw up the router's operations.

 

Normal network topology would be to have ONT > Router > Other widgets.

 



I am able to log into the Netgear Genie, however it starts out with "Problems detecting the internet connection" and then takes me through a number of options, which does not work out.

What are those options and what are the results?

 


@Pedersen wrote:

My ISP and connection are good, when using two older routers, they both connect right away.

 

They work downstream of the mediaconverter? What are they?

 

Did you factory reset the R7000 and then restart everything in the specified order?

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 8 of 8
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