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Skawser's avatar
Skawser
Follower
Nov 17, 2020

Connecting rbk50 to Nbn with superloop

Hi all, I'm at my wits end here. I've been using my rbr50 with my optus 4g wifi router and it works just fine. I just signed up to superloop nbn100 plan and got a message saying it was connected and ready to go. The lights on my Nbn device are all working, green power, green optical and when I plug in my rbr50 the light in uni d1 flashed orange. I've done a reset and firmware upgrade on the router but I cant connect to the Internet.
I've logged into the router and checked that all the required IP setting were set to automatic with no Internet connection login required.
Seems like I've done it all but can't connect to the Internet!
Please help!

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What nbn device is it? 

    They make a lot of different ones

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      plemans wrote:

      What nbn device is it? 

      They make a lot of different ones


      Oh so true.

       

      And what NBN service is this? There are several of them. DSL? FTTC? FTTP? Some other set of wonky initials?

       

      If truth be told, there is no such thing as "NBN". It just means Australia's new internet.

       

      Getting stuff to work on NBN can be a nightmare. The good news is that a lot of people have already grappled with the challenge. So there's a lot of past experience that you can draw on:

       

      Search - NETGEAR Communities – D6300 NBN

       

      You can try narrowing that down by plugging the name of your ISP into the search. Some ISPs have especially exotic configurations.

       

      The problem is that NBN comes in many flavours, effectively it just means "Australian Internet".

       

      What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support

       

      Start by checking for your type of NBN.

       

      You can also throw in your RBK50.

       

      While Netgear lists all manner of things as being "compatible" with NBN in that article, in reality this often means that the device will work as a router. You have to bypass the modem bit and use something else as a modem. Sometimes it is just the NBN box that your ISP installed.

       

      Here's a good place to start looking for local expertise:

       

      “NBN” - Whirlpool Forums

       

      Remember, if you are transferring your modem/router from one type of NBN to another it is a good idea to reset the modem/router to that it forgets in past settings carried over from the old service.

       

      Good luck, you may need it.