Connection Problem

[Brownjp]

R7000. All devices say they are connected but I am not able to access internet. iPhone, TV, Samsung Galaxy Tablet. Using Wave Broadband service.

[ElaineM]

Welcome to the community, @Brownjp

Possible that there's no Internet coming from the modem.

Did you try to bypass the router?

Connect a computer directly to the modem and see if you have Internet access. 

If you do, see the steps below and configure the router.

No Internet with new router - MAC spoofing