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Connection to Virgin Superhub3

MossKeane
Follower

Connection to Virgin Superhub3

I have connected my Nighthawk R7000 to the Virgin Superhub in Modem Mode, but instead of getting the 350mbs I should have I am only getting 200mbs via the router. What have I done wrong can anyone help please 

Model: R7000|AC1900 Smart WIFI Router
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FURRYe38
Guru

Re: Connection to Virgin Superhub3

What Firmware version is currently loaded?

 

Have you powered OFF the ISP Modem and NG router for a good full 1 minute then back on with the modem first then router? 

 

Wired speed testing? 

 

Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

 

Be sure to diable Armor, Access Controls and Traffic Meter on the router prior to testing.

 

Last resort would be to try a factory reset on the router. 

 

Message 2 of 3
Portwey84
Virtuoso

Re: Connection to Virgin Superhub3

@MossKeane  I take it then that Virgin didn't supply you with one of their routers? If they did, have you tried using theirs instead of your own?

Model: R7000|AC1900 Smart WIFI Router
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