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I have a R6700v3 - I can connect through hard wire but can't connect via wi-fi. I've checked my ethernet cables, even swapped them out but the same reaction. Power is also working. I see on the router I'm getting internet transmission (if that's said correctly) and I see the light on the router is white. However, I'm not seeing a light on the 2.4 ghz or on the 5 ghz on the router. I turned on the guest networks and the light came on the router but I don't see it in networks on my phone or on my PC. They're just not showing up for me to comnnect.
Be sure to press any wifi front panel button for 5 seconds to see if this returns the wifi radios to operation.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch.
I've pressed the reset for 10 seconds. Now the router is lit up like it was before. How do I get a set up wizard? And my PC is on a hard wire from the router
The second indicator in from the right side on the top is a combination indicator/switch. It manually turns the Wi-Fi radios on/off. Press and hold for two seconds to change the on/off state.
This switch does not get changed during a firmware default reset. It stays in the same state as before the reset.
I've pressed the reset for 10 seconds. Now the router is lit up like it was before. How do I get a set up wizard? And my PC is on a hard wire from the router
I believe the factory reset and setup from scratch is what did it...
Who knows?
The suggestion from @Kitsap seemed to be a better way to approach the problem, especially as @BiggFredd didn't realise that the LEDs were also switches.
It would have been better, and wiser, to rule that our before the nuclear option.
The 2nd button from the right on top of the router. I must have accidentally hit it when I moved my router.
Thanks for that. It is as I thought, the suggestion from @Kitsap should have been flagged as the solution. Much easier than a massive reset.
It is the first suggestion to anyone with dead wifi. Are the LEDs on? If not, check the switch.
As they say, this is a common issue. Cats and infants have appeared here more than once as the culprits. I seem to recall that once it was a vacuum cleaner.
The problem starts with the design of those "buttons". They really need something to indicate that they are dual purpose.
And, as @Kitsap also says, the link between physical and "electronic" switches is counter intuitive. They aren't joined up. So what you see in the GUI may not relate to the LEDs.
